New Server Problems

Hello all
I contacted my host because the server they had me on was laggy (over sold) so they moved me to a different server and I now cannot access FTP or cpanel. It act's as if they changed my user name or password because it keeps saying failed attempt, I can see the generic page for the site so the dns took(nothing has been uploaded) i.e.

Parent Directory 15-Jan-2006 15:27 -
_private/ 12-Jan-2006 14:34 -
cgi-bin/ 12-Jan-2006 14:34 -
images/ 12-Jan-2006 14:34 -
postinfo.html 12-Jan-2006 14:34 2k

I contacted them again and they reply'ed with.........
"No, we did not change your login. If you still cannot get in you will need to make sure you're firewalls are disabled and call your isp and ask them if port 21 is blocked. Make sure you're using a ftp program."


Thx
Dave

[[[SHOWLOG][/SHOWLOG]][/[SHOWLOG][/SHOWLOG]]][/[[SHOWLOG][/SHOWLOG]][/[SHOWLOG][/SHOWLOG]]]

Humm, does say port 21................


SmartFTP v1.5.990.13
Resolving host name "xxxxrl.com"
Connecting to 69.72.187.26 Port: 21
Connected to xxxxrl.com.
220---------- Welcome to Pure-FTPd [TLS] ----------
220-You are user number 4 of 50 allowed.
220-Local time is now 12:53. Server port: 21.
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
USER xxxxn
331 User xxxxn OK. Password required
PASS (hidden)
530 Authentication failed, sorry
Active Help: https://www.smartftp.com/support/kb/51
QUIT
221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
221 Logout.
Server closed connection
Cannot login waiting to retry (30s)...
Continue to login attempt 2...
Resolving host name "xxxxrl.com"
Connecting to 69.72.187.26 Port: 21
Connected to xxxxrl.com.
220---------- Welcome to Pure-FTPd [TLS] ----------
220-You are user number 4 of 50 allowed.
220-Local time is now 12:54. Server port: 21.
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
USER xxxxxn
331 User xxxxn OK. Password required
PASS (hidden)
530 Authentication failed, sorry
Active Help: https://www.smartftp.com/support/kb/51
QUIT
221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
221 Logout.
Server closed connection
Cannot login waiting to retry (30s)...

oops, just figured it out. Changed my pass word after scripting was done , my bad.
Thx all..............