Using SmartFTP gives the following error :(

Hi folks,

I really like SmartFTP but something is amiss and I cant figure it out

For instance when trying to download a backup of my phpBB folder it gets a random way along before throwing an error "A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond."

I've mucked around with PASV and PORT settings, checked my Norton Firewall for any problems but cant figure it out.

Can anyone help?

Thanks,

Rikki


	SmartFTP v1.5.991.22

	Resolving host name "..."

	Connecting to ... Port: 21

	Connected to ....

220-CentOS release 3.6 (Final)

 Kernel \r on an \m

220 ProFTPD 1.2.10 Server (ProFTPD) [...]

	USER ...

331 Password required for ....

	PASS (hidden)

230 User ... logged in.

	SYST

215 UNIX Type: L8

	TYPE I

200 Type set to I

	REST 0

350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer

	PWD

257 "/" is current directory.

	CWD /public_html

250 CWD command successful

	PWD

257 "/public_html" is current directory.

	TYPE A

200 Type set to A

	PASV

227 Entering Passive Mode (84,40,22,76,154,103).

	Opening data connection to 84.40.22.76 Port: 39527

	LIST -aL

150 Opening ASCII mode data connection for file list

	5789 bytes transferred. (15.0 KB/s) (375 ms)

226 Transfer complete.

	CWD /public_html/phpBB

250 CWD command successful

	PWD

257 "/public_html/phpBB" is current directory.

	PASV

227 Entering Passive Mode (84,40,22,76,154,104).

	Opening data connection to 84.40.22.76 Port: 39528

	LIST -aL

150 Opening ASCII mode data connection for file list

	1908 bytes transferred. (7.45 KB/s) (250 ms)

226 Transfer complete.

	PASV

227 Entering Passive Mode (84,40,22,76,154,106).

	Opening data connection to 84.40.22.76 Port: 39530

	LIST -aL

150 Opening ASCII mode data connection for file list

	1908 bytes transferred. (9.91 KB/s) (188 ms)

226 Transfer complete.

	SIZE calendar.php

213 67

	PASV

227 Entering Passive Mode (84,40,22,76,154,107).

	Opening data connection to 84.40.22.76 Port: 39531

	RETR calendar.php

150 Opening ASCII mode data connection for calendar.php (67 bytes)

	67 bytes transferred. (389 bytes/s) (172 ms)

226 Transfer complete.

	SIZE common.php

213 6678

	PASV.

	

...



	

226 Transfer complete.

	CWD /public_html/phpBB/images/smiles

250 CWD command successful

	PWD

257 "/public_html/phpBB/images/smiles" is current directory.

	PASV

227 Entering Passive Mode (84,40,22,76,154,201).

	Opening data connection to 84.40.22.76 Port: 39625

	LIST -aL

150 Opening ASCII mode data connection for file list

	1760 bytes transferred. (9.99 KB/s) (172 ms)

226 Transfer complete.

	PASV

227 Entering Passive Mode (84,40,22,76,154,203).

	Opening data connection to 84.40.22.76 Port: 39627

	LIST -aL

	A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

	Timeout (60s).

	Active Help: https://www.smartftp.com/support/kb/74

	Client closed the connection.

	Transfer failed.

Use the global queue instead of direct mode for all transfers.

Thanks eyebex, but how do I do this. Im not too technical with FTP and suchlike

Thanks.

R.

There are several ways. The way I personally like the most is to go to Tools -> Settings, General -> Navigation and set the Default Drag & Drop operation to Queue. Now when you transfer files via drag & drop, the global queue is used automatically.


There are several ways. The way I personally like the most is to go to Tools -> Settings, General -> Navigation and set the Default Drag & Drop operation to Queue. Now when you transfer files via drag & drop, the global queue is used automatically.

Thanks, giving that a try just now. How does this process work BTW, it seems rather long winded for a simple operation. Is there not a way to just drag and drop a folder and for SmartFTP to just use the one queue system (eg: ports) that way? Would seem simpler?

Thanks again,

R

thats it exactly. the first step eyebex describes is just the setting you set up once. after that all drag and drop operations use the global queue.
another way would be to right-click in the server window, select upload -> global queue and select the files from there. but modifying the drag and drop setting is more convinient.

I'm not sure what you mean by "ports" in this context ... however, transfering as been simplified a little bit in SmartFTP 2.0 (e.g. by omitting the session queue). You may want to try the beta here:

https://www.smartftp.com/forums/SmartFTP ... 10097.html

EDIT: Thanks Tropics :-)

I'm getting the same error too. I'm trying to connect to my server, but I have not been successful yet with either SmartFTP or FileZilla. I was successful with WS FTP Pro, however, but I'm not sure what that means. I tried restricting it to ports 20 and 21, and set my firewall accordingly, the only difference is that I get the 'NOOP command successful' when I restrict the ports. Here's the log, does anyone know what my problem is?

[18:22:02] Resolving host name "lbm.zapto.org"
[18:22:02] Connecting to 66.147.7.74 Port: 21
[18:22:02] Connected to lbm.zapto.org.
[18:22:02] 220 lbm.zapto.org
[18:22:02] USER quartercrew06
[18:22:02] 331 Password required for quartercrew06.
[18:22:02] PASS (hidden)
[18:22:02] 230 User quartercrew06 logged in.
[18:22:02] SYST
[18:22:02] 215 UNIX Type: L8
[18:22:02] FEAT
[18:22:02] 500 Unknown command.
[18:22:03] PWD
[18:22:03] 257 "/" is current directory.
[18:22:54] NOOP
[18:22:54] 200 NOOP command successful.
[18:23:45] NOOP
[18:23:45] 200 NOOP command successful.
[18:24:36] NOOP
[18:24:36] 200 NOOP command successful.
[18:25:27] NOOP
[18:25:27] 200 NOOP command successful.
[18:26:18] NOOP
[18:26:18] 200 NOOP command successful.
[18:27:09] NOOP
[18:27:09] 200 NOOP command successful.

According to your log there is no error at all ...

Oops, sorry. That's the log if I restrict the ports, this is the log otherwise. With the other log, it may not show any error but I still can't connect to the server, it just keeps saying NOOP commands.

[10:17:28] SmartFTP v2.0.992.13
[10:17:29] Resolving host name "lbm.zapto.org"
[10:17:29] Connecting to 66.147.7.74 Port: 21
[10:17:29] Connected to lbm.zapto.org.
[10:17:30] 220 lbm.zapto.org
[10:17:30] USER quartercrew06
[10:17:31] 331 Password required for quartercrew06.
[10:17:31] PASS (hidden)
[10:17:32] 230 User quartercrew06 logged in.
[10:17:32] SYST
[10:17:33] 215 UNIX Type: L8
[10:17:33] FEAT
[10:17:33] 500 Unknown command.
[10:17:33] TYPE I
[10:17:34] 200 Type set to I.
[10:17:34] REST 0
[10:17:35] 350 REST supported. Ready to resume at byte offset 0.
[10:17:35] PWD
[10:17:36] 257 "/" is current directory.
[10:17:36] TYPE A
[10:17:37] 200 Type set to A.
[10:17:37] PASV
[10:17:37] 227 Entering Passive Mode (192,168,0,13,221,231).
[10:17:37] Opening data connection to 192.168.0.13 Port: 56807
[10:17:37] LIST -aL
[10:17:58] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
[10:18:38] Timeout (40s).
[10:18:38] Active Help: https://www.smartftp.com/support/kb/74
[10:18:38] Client closed the connection.

I've solved my own problem. I changed from Passive Mode to Active Mode, and it connected perfectly. I don't know what the problem was, but if any of you were also having this problem, maybe try Active Mode.


I've solved my own problem. I changed from Passive Mode to Active Mode, and it connected perfectly. I don't know what the problem was, but if any of you were also having this problem, maybe try Active Mode.

Just to let ya'll know, change the Drag-n-Drop to use the Queue solved this problem for me.

Thank god for that.java script:emoticon(' ', 'smid_4')


Thanks guys.