Important: We do not recommend using the FTP protocol to connect to the box FTP server. The reason is that box's FTP server is broken (see details below). Instead, connect to Box using the Box protocol.
To connect to the FTP server (not recommended):
Open a new connection: menu: File - Connection
Protocol: FTPS (Explicit)
Host: ftp.box.com
Username: The box.com account email address
Password: The box.com password
Click OK to connect
Note: To connect to Box, a license for the Enterprise Edition is required.
box.com FTP Server Defects and Limitations
Uploads cannot be resumed
The date created of folders cannot be set
Non empty folders cannot be deleted due to a server protocol violation
Data loss when multiple concurrent connections are used to create folders/upload files.