Recovering Serial

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calgaryrocks
Posts: 1
Joined: Wed Dec 28, 2016 4:18 pm

Recovering Serial

Post by calgaryrocks » Wed Dec 28, 2016 4:30 pm

Hi,
 
I have had a smartFTP license for years, and use it for business.  I am wanting to load the program on a laptop for travel as well to access files.  The problem is that I no longer use the same email address as I did when I initially purchased the program, and I do not have a record of the Serial number.  Of course that leaves me with no way to contact support (not even through the forum it seems!).  Obviously I can still access and use my program on my desktop, however from what I can see I cannot recover the Serial from inside the program when it is open.
 
I am hoping somebody has run into this before or has a suggestion as to how I can recover the Serial in order to load the program on my laptop as well.
 
Appreciate the help :)
 
Dave
 
 
 
 

mb
Posts: 12030
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
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Re: Recovering Serial

Post by mb » Wed Dec 28, 2016 8:29 pm

You can recover the serial here:
https://www.smartftp.com/customer

You can also contact us at sales at smartftp.com.

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