Setup

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mlafrance
Posts: 2
Joined: Fri Oct 25, 2013 2:59 pm

Setup

Post by mlafrance » Fri Oct 25, 2013 8:18 pm

Hi!
 
Until Windows 8.1, I had no problem using it. After the update, I wasn't able to connect anywhere. So I tried to desinstall and reinstall the software and now, I get the "The Smart FTP Client 64-bit setup does not work on your computer. Please download and run the 32-bit setup."
 
I have a 64 bits OS.
 
No problem, I'll try the 32 bits setup.
 
Now, i ger the "Use dedicated 64-bit setup on Windows 64-bit Editions".
 
Can you help me with this case?
 
Thank you!

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
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Re: Setup

Post by mb » Fri Oct 25, 2013 8:54 pm

It's a bug in Windows 8.1 that causes this problem. Right-click on the .exe, run as Administrator.

mlafrance
Posts: 2
Joined: Fri Oct 25, 2013 2:59 pm

Re: Setup

Post by mlafrance » Mon Oct 28, 2013 11:48 am

As simple as that! It's working perfectly again! Thank you for your support and quick answer!

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