SFTP Failed to create session keys.

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woodmac
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Joined: Wed Aug 24, 2011 12:37 pm

SFTP Failed to create session keys.

Post by woodmac » Wed Aug 24, 2011 12:50 pm

Hi,

I am getting the following from SmartFTP Pro client on Windows 2003 to Solaris 10 server.
FTP over SSH.
I am able to connect with Filezilla using same credentials.
Please advise.


[13:30:27] Connection attempt 2...
[13:30:27] Resolving host name "batman"
[13:30:27] Connecting to 10.1.128.14 Port: 22
[13:30:27] SSH-2.0-Sun_SSH_1.1.3
[13:30:27] Starting SSH session. Remote Id: "SSH-2.0-Sun_SSH_1.1.3"
[13:30:27] SSH protocol version reply. Client Id: SSH-2.0-SmartFTP
[13:30:27] Key Exchange Algorithm: diffie-hellman-group-exchange-sha1
[13:30:28] Server "ssh-rsa" host key fingerprint: 39:AE:CB:B2:4B:B4:FA:85:47:DC:95:DE:32:19:ED:D5
[13:30:28] Failed to create session keys.
[13:30:28] Client closed the connection.
[13:30:28] Connect failed. Error=0x80004005

[13:30:28] Waiting to retry (30s)...
[13:30:28] Socket Exception. Reason=0

mb
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Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
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Re: SFTP Failed to create session keys.

Post by mb » Wed Aug 24, 2011 1:02 pm

Try to install this hotfix for Windows 2003 SP2:
http://support.microsoft.com/kb/948963

woodmac
Posts: 4
Joined: Wed Aug 24, 2011 12:37 pm

Re: SFTP Failed to create session keys.

Post by woodmac » Fri Aug 26, 2011 3:19 pm

Hi

Thanks for the suggestion. I've tried this hotfix but it didn't resolve the issue.

Out of interest, this issue only seems to affect installs on Server 2003.

Do you have any other ideas?

Thanks
Lee

mb
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Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: SFTP Failed to create session keys.

Post by mb » Fri Aug 26, 2011 4:02 pm

We will provide a new version within the next few days.

mb
Posts: 12029
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Re: SFTP Failed to create session keys.

Post by mb » Tue Aug 30, 2011 12:08 am

The new build is available now. Please give it a try: https://www.smartftp.com/download/

woodmac
Posts: 4
Joined: Wed Aug 24, 2011 12:37 pm

Re: SFTP Failed to create session keys.

Post by woodmac » Mon Sep 19, 2011 9:54 am

We have confirmed the hotfix is installed and updated the SmartFTP client to 4.0.1210 but still not working.
Please advise.

Ross

mb
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Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: SFTP Failed to create session keys.

Post by mb » Mon Sep 19, 2011 10:57 am

Install the latest version of SmartFTP: https://www.smartftp.com/download/

woodmac
Posts: 4
Joined: Wed Aug 24, 2011 12:37 pm

Re: SFTP Failed to create session keys.

Post by woodmac » Wed Sep 21, 2011 10:38 am

This has resolved the issue - many thanks.

Lee

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