Erratic browers in ver 4.0.1207

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EdRobichaud
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Joined: Sun Jul 31, 2011 3:58 pm

Erratic browers in ver 4.0.1207

Post by EdRobichaud » Sun Jul 31, 2011 4:01 pm

Using Win XP Pro (sp3), after updating version to 1207, I experienced loss of keyboard navigation in both the remote and local brower windows. Neither the arrow keys nor Enter work. Tried repair and a clean re-install - no help. Finally restored ver 1189 and all works OK.

mb
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Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
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Re: Erratic browers in ver 4.0.1207

Post by mb » Sun Jul 31, 2011 4:03 pm

Do you know how to reproduce the problem in a reliable way?

EdRobichaud
Posts: 3
Joined: Sun Jul 31, 2011 3:58 pm

Re: Erratic browers in ver 4.0.1207

Post by EdRobichaud » Sun Jul 31, 2011 6:39 pm

Meant to add that 1207 seems to work fine in a Win7 system. Didn't really mean "erratic", the cursor keys and <Enter> do not work in any remote or local brower on my XP system.

mb
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Joined: Thu Oct 11, 2001 1:24 pm
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Re: Erratic browers in ver 4.0.1207

Post by mb » Sun Jul 31, 2011 8:17 pm

I'm unable to reproduce this on our test systems. Try this:
https://www.smartftp.com/support/kb/how- ... f2625.html

EdRobichaud
Posts: 3
Joined: Sun Jul 31, 2011 3:58 pm

Re: Erratic browers in ver 4.0.1207

Post by EdRobichaud » Fri Aug 05, 2011 4:23 pm

I've tried the registry hack above and and also tried installing ver 1209 - same (lack of) cursor key behavior. Re-installed ver 1189 and all seems OK.

mb
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Re: Erratic browers in ver 4.0.1207

Post by mb » Fri Aug 05, 2011 9:31 pm

It seems the problem is caused by the Preview control. As a temporary workaround, close the Preview control. We are sorry for your inconvenience.
Last edited by mb on Fri Aug 05, 2011 9:40 pm, edited 1 time in total.

mb
Posts: 12026
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Display name: Mat (SmartFTP)
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Re: Erratic browers in ver 4.0.1207

Post by mb » Tue Aug 30, 2011 12:10 am

The new build is available now. Please give it a try: https://www.smartftp.com/download/

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