Unable to upload files

woste63
Posts: 8
Joined: Wed Apr 02, 2008 3:39 pm

Unable to upload files

Post by woste63 » Mon Aug 25, 2008 10:20 am

Hello,

since this monay, i cannot upload files anymore.
Now upload-log is shown and samrtftp simply does
nothing, when i try to upload some file per drag and drop.

System-Information:
+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 3 (Build 2600)

CPU Speed : 2800 MHz
Total Memory : 1534 MB
Free Memory : 888 MB

+- SmartFTP ---------------------------
Version : 3.0.1022.5
Time Stamp : 2008-08-25 09:46:31
Platform : x86
Id : 400049697
Days in use : 144

+- Application DLL --------------------
sfFTPLib.dll : 1.5.13.43
sfFavorites.dll : 1.0.18.5
sfFavoritesShellExtension.dll : 1.0.1.13
sfTransferQueue.dll : 1.0.15.5
sfFTPShellExtension.dll : 1.0.13.5
SmartFTPPS.dll : 3.0.1022.5

+- Language ---------------------------
SmartFTPDEU.dll : 3.0.1022.1

+- Internet Explorer ------------------
Version : 7.0.5730.11

+- Winsock ----------------------------
Winsock : 2.2

I have installed the latest version! The other
installion in our company works fine, but is not the latest version.

Greets Wolfgang

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Unable to upload files

Post by mb » Mon Aug 25, 2008 4:37 pm

Are the files added to the transfer queue (bottom window)?

Regards,
Mat

woste63
Posts: 8
Joined: Wed Apr 02, 2008 3:39 pm

Re: Unable to upload files

Post by woste63 » Tue Aug 26, 2008 6:14 am

No, there is nothing!
The Program simply does nothing!
I stopped and started the TransferQueue many times,
it has no effect.

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Unable to upload files

Post by mb » Tue Aug 26, 2008 2:10 pm

Did you try to uninstall and reinstall SmartFTP?

woste63
Posts: 8
Joined: Wed Apr 02, 2008 3:39 pm

Re: Unable to upload files

Post by woste63 » Wed Aug 27, 2008 6:28 am

Yes of course - i did it twice!

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Unable to upload files

Post by mb » Wed Aug 27, 2008 7:04 am

Hello ..

If you use the arrow keys between the local browser and the remote browser does it work?

To open a local browser go to the menu: File->New Local Browser.

Regards,
Mat

woste63
Posts: 8
Joined: Wed Apr 02, 2008 3:39 pm

Re: Unable to upload files

Post by woste63 » Wed Aug 27, 2008 9:18 am

Hello Mat,

if i use the blue Upload-Arrow - all works fine.
It seems only drag and drop does not work.

Regards
Wolfgang

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Unable to upload files

Post by mb » Wed Aug 27, 2008 3:30 pm

Are you trying to upload the files from a network share?

woste63
Posts: 8
Joined: Wed Apr 02, 2008 3:39 pm

Re: Unable to upload files

Post by woste63 » Thu Aug 28, 2008 7:20 am

Yes, because all of our projects are shared on our development-Server.

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Unable to upload files

Post by mb » Thu Aug 28, 2008 4:04 pm

What kind of network share is it? Samba share?

If yes, can you post the Samba version you are using and the Samba configuration file?

Regards,
Mat
Last edited by mb on Fri Aug 29, 2008 4:30 am, edited 1 time in total.

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