Cannot list files

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snowofmarch
Posts: 3
Joined: Tue Jun 17, 2008 11:20 am

Cannot list files

Post by snowofmarch » Wed Jul 30, 2008 6:46 am

Hi.

I cannot list files of a host which placed in LAN.
This FTP returns date of list by Japanese characters (for example, "7月 30日 2008年").
It seems to SmartFTP cannot analyze this string.
Please support this on SmartFTP, if possible.

I'm sorry for my poor English.

Thanks.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Cannot list files

Post by mb » Wed Jul 30, 2008 6:51 am

Can you send us a raw directory listing to support at smartftp.com?

Please zip the text file and attach it to an email.

Thank you.
Last edited by mb on Wed Jul 30, 2008 6:51 am, edited 1 time in total.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Cannot list files

Post by mb » Wed Aug 20, 2008 4:43 am

Did you have any chance to send us the raw directory listing?

If there is anybody else with a server returning the dates in Japanese please contact us.

Thank you
Regards,
Mat

brain_wang
Posts: 2
Joined: Fri Oct 10, 2008 6:48 am

Re: Cannot list files

Post by brain_wang » Wed Oct 15, 2008 6:03 am

Last edited by brain_wang on Wed Oct 15, 2008 11:07 am, edited 1 time in total.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Cannot list files

Post by mb » Wed Oct 15, 2008 11:07 am

Thank you for posting. Do you think you can send us the raw directory listing (text file) by email to support@smartftp.com?

Also you can try the latest version of SmartFTP from:
https://www.smartftp.com/download

Regards,
Mat
Last edited by mb on Wed Oct 15, 2008 2:04 pm, edited 1 time in total.

brain_wang
Posts: 2
Joined: Fri Oct 10, 2008 6:48 am

Re: Cannot list files

Post by brain_wang » Thu Oct 16, 2008 3:29 am


mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Cannot list files

Post by mb » Wed Oct 29, 2008 4:17 pm

The user has reported that the latest version fixed the problem:
https://www.smartftp.com/download

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