Favorites Drag and Drop = Crash

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SteveCo
Posts: 19
Joined: Thu May 15, 2008 4:57 pm

Favorites Drag and Drop = Crash

Post by SteveCo » Thu May 15, 2008 7:13 pm

Whenever I drag and drop inside the Favorites, it crashes. Using version 3.0.10.5.5 on Win XP x64

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Favorites Drag and Drop = Crash

Post by mb » Thu May 15, 2008 7:24 pm

Thank you for reporting. It's a known problem but we are unable to reproduce it on our test systems.

Do you get a crash dialog or does SmartFTP just close without any errors?

Regards,
Mat

SteveCo
Posts: 19
Joined: Thu May 15, 2008 4:57 pm

Re: Favorites Drag and Drop = Crash

Post by SteveCo » Wed May 21, 2008 4:48 pm

Thank you for reporting. It's a known problem but we are unable to reproduce it on our test systems.

Do you get a crash dialog or does SmartFTP just close without any errors?

Regards,
Mat

A standard crash dialog. I even upgraded to the newest release and it does it as well... not just moving folders but any action within the Favorites. Oddly, the New Folder option and Rename work but anything else causes a crash. This is a brand new Windows x64 install as well.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Favorites Drag and Drop = Crash

Post by mb » Wed May 21, 2008 5:04 pm

Can you provide a crash dump as describe here:
https://www.smartftp.com/support/kb/how- ... f2594.html

Thank you

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Favorites Drag and Drop = Crash

Post by mb » Fri May 23, 2008 1:04 am

Bug fixed in the latest version:
https://www.smartftp.com/get/SFTPMSI64.exe

Regards,
Mat

SteveCo
Posts: 19
Joined: Thu May 15, 2008 4:57 pm

Re: Favorites Drag and Drop = Crash

Post by SteveCo » Fri May 23, 2008 11:26 pm


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