SmartFTP v2.5.1008 hogs virtual memory on windows 2000

Locked
maddunr
Posts: 6
Joined: Wed Sep 12, 2007 3:57 pm

SmartFTP v2.5.1008 hogs virtual memory on windows 2000

Post by maddunr » Sat Dec 08, 2007 8:53 pm

Hello,

After having problems with my computer slowing down for the last month, I noticed (after receiving several low virtual memory notices, and reading up on it) that SmartFTP v2.5.1008 seems to have taken up about 312MB of memory after running for 9 hours. I searched on the forums and saw that this issue has been addressed in the past and the solution was to upgrade to the next latest version. Is this still the answer or is there something else I can do?

Here's a snapshot of my system info and of the task manager:
+- System -----------------------------
Microsoft Windows 2000 Professional
Service Pack 4 (Build 2195)

CPU Speed : 996 MHz
Total Memory : 383 MB
Free Memory : 51 MB

+- SmartFTP ---------------------------
Version : 2.5.1008.6
Time Stamp : 2007-11-08 01:32:37
Platform : x86

+- Application DLL --------------------
sfFTPLib.dll : 1.5.11.5
sfFavorites.dll : 1.0.4.6
SmartHook.dll : 1.0.2.2

+- Language ---------------------------
SmartFTP.exe : 2.5.1008.6

+- Internet Explorer ------------------
Version : 6.0.2800.1106

+- Winsock ----------------------------
Winsock : 2.2

Image

Thanks,
V

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: SmartFTP v2.5.1008 hogs virtual memory on windows 2000

Post by mb » Sat Dec 08, 2007 8:56 pm

Yes please install the latest version from:
[url="https://www.smartftp.com/download"]https://www.smartftp.com/download[/url]

and tell us what SmartFTP is doing during the 9 hours. Are you using the Transfer Queue? How many items do you have in the Transfer Queue? How many were processed?
Do you have Recurrence enabled in some of the items?

Regards,
Mat
Last edited by mb on Sun Dec 09, 2007 1:32 am, edited 1 time in total.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: SmartFTP v2.5.1008 hogs virtual memory on windows 2000

Post by mb » Mon Dec 10, 2007 11:44 am

I have partly rewritten the way the log is saved/stored in the Transfer Queue items. Could you please retry it again with the latest version (.24):
https://www.smartftp.com/download
or
https://www.smartftp.com/download

Thank you.
Regards,
Mat
SmartFTP

maddunr
Posts: 6
Joined: Wed Sep 12, 2007 3:57 pm

Re: SmartFTP v2.5.1008 hogs virtual memory on windows 2000

Post by maddunr » Mon Dec 10, 2007 5:04 pm

Hello,

I will test this when I get home this evening. Thanks for your help.

- V

Locked