Keyboard Hot Keys not working

Locked
intelx86
Posts: 5
Joined: Mon Sep 04, 2006 4:31 pm

Keyboard Hot Keys not working

Post by intelx86 » Fri Aug 10, 2007 1:32 pm

I own the Microsoft Internet Keyboard. While working with SmartFTP, I cannot use hot keys such as My computer or Calculator, which is very handy.

Note: The keys are working with other applications

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Keyboard Hot Keys not working

Post by mb » Fri Aug 10, 2007 10:02 pm

Hello ..

Thank you for reporting this bug. Unfortunately I don't have a keyboard with any specials keys to test it. Thats why I have to ask you to try the following sample application:
http://www.codejock.com/public/download/win32/Pane.zip

If it doesn't work then it's a problem with the GUI framework we use.

Thank you
Regards,
Mat

intelx86
Posts: 5
Joined: Mon Sep 04, 2006 4:31 pm

Re: Keyboard Hot Keys not working

Post by intelx86 » Sat Aug 11, 2007 8:11 am

I tested the sample. The hot keys are working while I am writing for example in a TextBox.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Keyboard Hot Keys not working

Post by mb » Sat Aug 11, 2007 11:55 am

Thank you.

In the meanwhile we have tested the latest version of SmartFTP on Windows XP with a Microsoft Intelitype Pro keyboard but we didn't see any problems.

In SmartFTP you cannot use them in any case - regardless where the focus is?
Last edited by mb on Sat Aug 11, 2007 1:47 pm, edited 1 time in total.

intelx86
Posts: 5
Joined: Mon Sep 04, 2006 4:31 pm

Re: Keyboard Hot Keys not working

Post by intelx86 » Sat Aug 11, 2007 2:56 pm

I cannot use them in the main form. While managing favorites, viewing the About form hot keys work.

Note: I have not installed IntelliType

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Keyboard Hot Keys not working

Post by mb » Sat Aug 11, 2007 4:54 pm

Please make a list of controls where the hot keys don't work. Do you have a Local Browser open/focused? Is a Remote Browser open/focused?

Thank you
Mat

intelx86
Posts: 5
Joined: Mon Sep 04, 2006 4:31 pm

Re: Keyboard Hot Keys not working

Post by intelx86 » Sat Aug 11, 2007 5:02 pm

remote browser (folder View & folder list listboxes)
Log textbox
Transfer queue Listbox
Temporary queue listbox
connections listbox
speed pane
username & password textboxes
server url dropdown
location dropdown
port textbox

The problem occurs on Windows XP SP2 and Windows Vista.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Keyboard Hot Keys not working

Post by mb » Sat Aug 11, 2007 5:07 pm

Thanks.

Therefore it works in the Local Browser?

Regards,
-Mat

intelx86
Posts: 5
Joined: Mon Sep 04, 2006 4:31 pm

Re: Keyboard Hot Keys not working

Post by intelx86 » Sat Aug 11, 2007 5:10 pm

neither in local browser controls

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Keyboard Hot Keys not working

Post by mb » Sun Aug 12, 2007 10:26 pm

What theme are you using in SmartFTP? Settings -> Interface. Does it make a difference if you use a different theme?

Locked