Uploads not being acknowledged

thane
Posts: 10
Joined: Wed Apr 04, 2007 12:35 am

Uploads not being acknowledged

Post by thane » Wed Apr 04, 2007 4:11 am

Since last week successful uploads are no longer being acknowledged and as a result every upload times out. Two different server softwares have been tried along with two different servers. Other programs do not do this.

V2.0.1002/XP Home SP2

[15:14:36] SmartFTP v2.0.1002.0
[15:14:36] Resolving host name "(hidden).com"
[15:14:37] Connecting to (hidden) Port: 21
[15:14:37] Connected to (hidden).com.
[15:14:37] 220---------- Welcome to Pure-FTPd [TLS] ----------
[15:14:37] 220-You are user number 8 of 50 allowed.
[15:14:37] 220-Local time is now 23:14. Server port: 21.
[15:14:37] 220-This is a private system - No anonymous login
[15:14:37] 220-IPv6 connections are also welcome on this server.
[15:14:37] 220 You will be disconnected after 15 minutes of inactivity.
[15:14:37] USER (hidden)
[15:14:38] 331 User (hidden) OK. Password required
[15:14:38] PASS (hidden)
[15:14:39] 230-User (hidden) has group access to: (hidden)
[15:14:39] 230 OK. Current restricted directory is /
[15:14:39] SYST
[15:14:40] 215 UNIX Type: L8
[15:14:40] Detected Server Type: UNIX
[15:14:40] FEAT
[15:14:41] 211-Extensions supported:
[15:14:41] EPRT
[15:14:41] IDLE
[15:14:41] MDTM
[15:14:41] SIZE
[15:14:41] REST STREAM
[15:14:41] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[15:14:41] MLSD
[15:14:41] ESTP
[15:14:41] PASV
[15:14:41] EPSV
[15:14:41] SPSV
[15:14:41] ESTA
[15:14:41] AUTH TLS
[15:14:41] PBSZ
[15:14:41] PROT
[15:14:41] 211 End.
[15:14:41] Detected Server Software: PureFTPd
[15:14:41] PWD
[15:14:41] 257 "/" is your current location
[15:14:41] TYPE A
[15:14:43] 200 TYPE is now ASCII
[15:14:43] PASV
[15:14:43] 227 Entering Passive Mode ((hidden))
[15:14:43] Opening data connection to (hidden) Port: 56360
[15:14:43] MLSD
[15:14:44] 150 Accepted data connection
[15:14:44] 1920 bytes transferred. (5.99 KB/s) (313 ms)
[15:14:44] 226-Options: -a -l
[15:14:44] 226 17 matches total
[15:15:18] Remote file exist check: "(hidden).jpeg".
[15:15:18] TYPE I
[15:15:19] 200 TYPE is now 8-bit binary
[15:15:19] SIZE (hidden).jpeg
[15:15:19] 550 Can't check for file existence
[15:15:19] File size check (SIZE) failed. File not found or permission denied.
[15:15:19] PASV
[15:15:19] 227 Entering Passive Mode ((hidden))
[15:15:19] Opening data connection to (hidden) Port: 49769
[15:15:19] STOR (hidden).jpeg
[15:15:20] 150 Accepted data connection
[15:15:21] 15896 bytes transferred. (10.0 KB/s) (00:00:01)
[15:16:01] Timeout (40s).
[15:16:01] Active Help: https://www.smartftp.com/support/kb/74
[15:16:01] Client closed the connection.
[15:16:01] Resolving host name "(hidden).com"
[15:16:01] Connecting to (hidden) Port: 21
[15:16:02] Connected to (hidden).com.
[15:16:03] 220---------- Welcome to Pure-FTPd [TLS] ----------
[15:16:03] 220-You are user number 8 of 50 allowed.
[15:16:03] 220-Local time is now 23:16. Server port: 21.
[15:16:03] 220-This is a private system - No anonymous login
[15:16:03] 220-IPv6 connections are also welcome on this server.
[15:16:03] 220 You will be disconnected after 15 minutes of inactivity.
[15:16:03] USER (hidden)
[15:16:03] 331 User (hidden) OK. Password required
[15:16:03] PASS (hidden)
[15:16:04] 230-User (hidden) has group access to: (hidden)
[15:16:04] 230 OK. Current restricted directory is /
[15:16:04] SYST
[15:16:04] 215 UNIX Type: L8
[15:16:04] Detected Server Type: UNIX
[15:16:04] FEAT
[15:16:05] 211-Extensions supported:
[15:16:05] EPRT
[15:16:05] IDLE
[15:16:05] MDTM
[15:16:05] SIZE
[15:16:05] REST STREAM
[15:16:05] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[15:16:05] MLSD
[15:16:05] ESTP
[15:16:05] PASV
[15:16:05] EPSV
[15:16:05] SPSV
[15:16:05] ESTA
[15:16:05] AUTH TLS
[15:16:05] PBSZ
[15:16:05] PROT
[15:16:05] 211 End.
[15:16:05] Detected Server Software: PureFTPd
[15:16:05] PWD
[15:16:06] 257 "/" is your current location
[15:16:06] TYPE A
[15:16:06] 200 TYPE is now ASCII
[15:16:06] PASV
[15:16:06] 227 Entering Passive Mode ((hidden))
[15:16:06] Opening data connection to (hidden) Port: 56014
[15:16:06] MLSD
[15:16:07] 150 Accepted data connection
[15:16:07] 2048 bytes transferred. (8.50 KB/s) (235 ms)
[15:16:07] 226-Options: -a -l
[15:16:07] 226 18 matches total
[15:16:07] Transfer failed.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Uploads not being acknowledged

Post by mb » Wed Apr 04, 2007 10:22 am

Hello ..

Please try to switch from Passive to Active mode:
https://www.smartftp.com/support/kb/how- ... de-f1.html

Regards,
SmartFTP

thane
Posts: 10
Joined: Wed Apr 04, 2007 12:35 am

Re: Uploads not being acknowledged

Post by thane » Wed Apr 04, 2007 9:28 pm

Tried that last week but it did not help.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Uploads not being acknowledged

Post by mb » Wed Apr 04, 2007 10:06 pm

Hello ..

Please install the latest version from:
https://www.smartftp.com/download

Then post both logs (one time Active Mode, the other time Passive Mode).

Regards,
-Mat

thane
Posts: 10
Joined: Wed Apr 04, 2007 12:35 am

Re: Uploads not being acknowledged

Post by thane » Thu Apr 05, 2007 2:46 am

It didn't update until I uninstalled first
When I imported my FTP URL list into favorites it did not assign them names

[13:36:49] SmartFTP v2.5.1005.10
[13:36:49] Resolving host name "deleted.com"
[13:36:49] Connecting to 1.2.3.4 Port: 21
[13:36:50] Connected to deleted.com.
[13:36:50] 220---------- Welcome to Pure-FTPd [TLS] ----------
[13:36:50] 220-You are user number 1 of 50 allowed.
[13:36:50] 220-Local time is now 21:37. Server port: 21.
[13:36:50] 220-This is a private system - No anonymous login
[13:36:50] 220-IPv6 connections are also welcome on this server.
[13:36:50] 220 You will be disconnected after 15 minutes of inactivity.
[13:36:50] USER deleted
[13:36:51] 331 User deleted OK. Password required
[13:36:51] PASS (hidden)
[13:36:52] 230-User deleted has group access to: deleted
[13:36:52] 230 OK. Current restricted directory is /
[13:36:52] SYST
[13:36:52] 215 UNIX Type: L8
[13:36:52] Detected Server Type: UNIX
[13:36:52] FEAT
[13:36:53] 211-Extensions supported:
[13:36:53] EPRT
[13:36:53] IDLE
[13:36:53] MDTM
[13:36:53] SIZE
[13:36:53] REST STREAM
[13:36:53] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[13:36:53] MLSD
[13:36:53] ESTP
[13:36:53] PASV
[13:36:53] EPSV
[13:36:53] SPSV
[13:36:53] ESTA
[13:36:53] AUTH TLS
[13:36:53] PBSZ
[13:36:53] PROT
[13:36:53] 211 End.
[13:36:53] Detected Server Software: PureFTPd
[13:36:53] PWD
[13:36:54] 257 "/" is your current location
[13:36:54] CWD /public_html
[13:36:54] 250 OK. Current directory is /public_html
[13:36:54] PWD
[13:36:55] 257 "/public_html" is your current location
[13:36:55] TYPE A
[13:36:56] 200 TYPE is now ASCII
[13:36:56] PASV
[13:36:57] 227 Entering Passive Mode (209,8,117,83,10,65)
[13:36:57] Opening data connection to 1.2.3.4 Port: 2625
[13:36:57] MLSD
[13:36:58] 150 Accepted data connection
[13:37:00] 226-Options: -a -l
[13:37:00] 226 36 matches total
[13:37:01] 4198 bytes transferred. (1.01 KB/s) (00:00:04)
[13:37:31] NOOP
[13:37:32] 200 Zzz...
[13:38:02] NOOP
[13:38:03] 200 Zzz...
[13:38:33] NOOP
[13:38:34] 200 Zzz...
[13:39:04] NOOP
[13:39:05] 200 Zzz...
[13:39:35] NOOP
[13:39:36] 200 Zzz...
[13:40:06] NOOP
[13:40:08] 200 Zzz...
[13:40:38] NOOP
[13:40:39] 200 Zzz...
[13:41:09] NOOP
[13:41:11] 200 Zzz...
[13:41:41] NOOP
[13:41:42] 200 Zzz...
[13:42:12] NOOP
[13:42:13] 200 Zzz...
[13:42:43] NOOP
[13:42:44] 200 Zzz...
[13:43:14] NOOP
[13:43:15] 200 Zzz...
[13:43:46] NOOP
[13:43:47] 200 Zzz...
[13:43:55] Remote file exist check: "clickcount7jr454.cgi".
[13:43:55] TYPE I
[13:43:57] 200 TYPE is now 8-bit binary
[13:43:57] SIZE clickcount7jr454.cgi
[13:43:58] 550 Can't check for file existence
[13:43:58] File size check (SIZE) failed. File not found or permission denied.
[13:43:58] PASV
[13:43:58] 227 Entering Passive Mode (209,8,117,83,101,199)
[13:43:58] Opening data connection to 1.2.3.4 Port: 26055
[13:43:58] STOR clickcount7jr454.cgi
[13:44:00] 150 Accepted data connection
[13:44:00] 1799 bytes transferred. (1.38 KB/s) (00:00:01)
[13:45:00] Timeout (60s).
[13:45:00] Active Help: https://www.smartftp.com/support/kb/74
[13:45:00] Client closed the connection.
[13:45:00] Resolving host name "deleted.com"
[13:45:00] Connecting to 1.2.3.4 Port: 21
[13:45:01] Connected to deleted.com.
[13:45:02] 220---------- Welcome to Pure-FTPd [TLS] ----------
[13:45:02] 220-You are user number 1 of 50 allowed.
[13:45:02] 220-Local time is now 21:45. Server port: 21.
[13:45:02] 220-This is a private system - No anonymous login
[13:45:02] 220-IPv6 connections are also welcome on this server.
[13:45:02] 220 You will be disconnected after 15 minutes of inactivity.
[13:45:02] USER deleted
[13:45:02] 331 User deleted OK. Password required
[13:45:02] PASS (hidden)
[13:45:03] 230-User deleted has group access to: deleted
[13:45:03] 230 OK. Current restricted directory is /
[13:45:03] SYST
[13:45:04] 215 UNIX Type: L8
[13:45:04] Detected Server Type: UNIX
[13:45:04] FEAT
[13:45:05] 211-Extensions supported:
[13:45:05] EPRT
[13:45:05] IDLE
[13:45:05] MDTM
[13:45:05] SIZE
[13:45:05] REST STREAM
[13:45:05] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[13:45:05] MLSD
[13:45:05] ESTP
[13:45:05] PASV
[13:45:05] EPSV
[13:45:05] SPSV
[13:45:05] ESTA
[13:45:05] AUTH TLS
[13:45:05] PBSZ
[13:45:05] PROT
[13:45:05] 211 End.
[13:45:05] Detected Server Software: PureFTPd
[13:45:05] PWD
[13:45:05] 257 "/" is your current location
[13:45:05] CWD /public_html
[13:45:06] 250 OK. Current directory is /public_html
[13:45:06] PWD
[13:45:06] 257 "/public_html" is your current location
[13:45:06] TYPE A
[13:45:07] 200 TYPE is now ASCII
[13:45:07] PASV
[13:45:08] 227 Entering Passive Mode (209,8,117,83,99,137)
[13:45:08] Opening data connection to 1.2.3.4 Port: 25481
[13:45:08] MLSD
[13:45:09] 150 Accepted data connection
[13:45:09] 226-Options: -a -l
[13:45:09] 226 37 matches total
[13:45:10] 4326 bytes transferred. (3.91 KB/s) (00:00:01)
[13:45:10] Transfer failed.
[13:45:40] NOOP
[13:45:41] 200 Zzz...
[13:45:48] QUIT
[13:45:49] 221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
[13:45:49] 221 Logout.
[13:45:49] Server closed connection
[13:46:43] Resolving host name "deleted.com"
[13:46:43] Connecting to 1.2.3.4 Port: 21
[13:46:44] Connected to deleted.com.
[13:46:46] 220---------- Welcome to Pure-FTPd [TLS] ----------
[13:46:46] 220-You are user number 1 of 50 allowed.
[13:46:46] 220-Local time is now 21:47. Server port: 21.
[13:46:46] 220-This is a private system - No anonymous login
[13:46:46] 220-IPv6 connections are also welcome on this server.
[13:46:46] 220 You will be disconnected after 15 minutes of inactivity.
[13:46:46] USER deleted
[13:46:46] 331 User deleted OK. Password required
[13:46:46] PASS (hidden)
[13:46:47] 230-User deleted has group access to: deleted
[13:46:47] 230 OK. Current restricted directory is /
[13:46:47] SYST
[13:46:47] 215 UNIX Type: L8
[13:46:47] Detected Server Type: UNIX
[13:46:47] FEAT
[13:46:48] 211-Extensions supported:
[13:46:48] EPRT
[13:46:48] IDLE
[13:46:48] MDTM
[13:46:48] SIZE
[13:46:48] REST STREAM
[13:46:48] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[13:46:48] MLSD
[13:46:48] ESTP
[13:46:48] PASV
[13:46:48] EPSV
[13:46:48] SPSV
[13:46:48] ESTA
[13:46:48] AUTH TLS
[13:46:48] PBSZ
[13:46:48] PROT
[13:46:48] 211 End.
[13:46:48] Detected Server Software: PureFTPd
[13:46:48] PWD
[13:46:49] 257 "/" is your current location
[13:46:49] CWD /public_html
[13:46:49] 250 OK. Current directory is /public_html
[13:46:49] PWD
[13:46:50] 257 "/public_html" is your current location
[13:46:50] Remote file exist check: "conf.inc.php".
[13:46:50] TYPE I
[13:46:50] 200 TYPE is now 8-bit binary
[13:46:50] SIZE conf.inc.php
[13:46:51] 550 Can't check for file existence
[13:46:51] File size check (SIZE) failed. File not found or permission denied.
[13:46:51] PORT 10,1,1,10,11,16
[13:46:51] 200 PORT command successful
[13:46:51] STOR conf.inc.php
[13:46:52] 150 Connecting to port 50429
[13:46:52] 1700 bytes transferred. (110 KB/s) (15 ms)
[13:47:52] Timeout (60s).
[13:47:52] Active Help: https://www.smartftp.com/support/kb/74
[13:47:52] Client closed the connection.
[13:47:52] Resolving host name "deleted.com"
[13:47:52] Connecting to 1.2.3.4 Port: 21
[13:47:53] Connected to deleted.com.
[13:47:54] 220---------- Welcome to Pure-FTPd [TLS] ----------
[13:47:54] 220-You are user number 1 of 50 allowed.
[13:47:54] 220-Local time is now 21:48. Server port: 21.
[13:47:54] 220-This is a private system - No anonymous login
[13:47:54] 220-IPv6 connections are also welcome on this server.
[13:47:54] 220 You will be disconnected after 15 minutes of inactivity.
[13:47:54] USER deleted
[13:47:55] 331 User deleted OK. Password required
[13:47:55] PASS (hidden)
[13:47:56] 230-User deleted has group access to: deleted
[13:47:56] 230 OK. Current restricted directory is /
[13:47:56] SYST
[13:47:57] 215 UNIX Type: L8
[13:47:57] Detected Server Type: UNIX
[13:47:57] FEAT
[13:47:57] 211-Extensions supported:
[13:47:57] EPRT
[13:47:57] IDLE
[13:47:57] MDTM
[13:47:57] SIZE
[13:47:57] REST STREAM
[13:47:57] MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
[13:47:57] MLSD
[13:47:57] ESTP
[13:47:57] PASV
[13:47:57] EPSV
[13:47:57] SPSV
[13:47:57] ESTA
[13:47:57] AUTH TLS
[13:47:57] PBSZ
[13:47:57] PROT
[13:47:57] 211 End.
[13:47:57] Detected Server Software: PureFTPd
[13:47:57] PWD
[13:47:58] 257 "/" is your current location
[13:47:58] CWD /public_html
[13:47:59] 250 OK. Current directory is /public_html
[13:47:59] PWD
[13:47:59] 257 "/public_html" is your current location
[13:47:59] TYPE A
[13:48:00] 200 TYPE is now ASCII
[13:48:00] PORT 10,1,1,10,11,42
[13:48:01] 200 PORT command successful
[13:48:01] MLSD
[13:48:03] 150 Connecting to port 50454
[13:48:03] 4446 bytes transferred. (289 KB/s) (15 ms)
[13:48:03] 226-Options: -a -l
[13:48:03] 226 38 matches total
[13:48:03] Transfer failed.
[13:48:17] QUIT
[13:48:18] 221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
[13:48:18] 221 Logout.
[13:48:18] Server closed connection

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Uploads not being acknowledged

Post by mb » Thu Apr 05, 2007 3:40 am

Hello

How did you import your "FTP URL List"?

Did you try to use the Transfer Queue for your transfers? We have some tutorials which may help you:
https://www.smartftp.com/support/howto

Regards,
SmartFTP

thane
Posts: 10
Joined: Wed Apr 04, 2007 12:35 am

Re: Uploads not being acknowledged

Post by thane » Thu Apr 05, 2007 5:59 am

Edit favorites, Tools, import favorites, sites.txt

I get the same results with direct and queue.

thane
Posts: 10
Joined: Wed Apr 04, 2007 12:35 am

Re: Uploads not being acknowledged

Post by thane » Sun Apr 08, 2007 4:22 am

I really need a solution here.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Uploads not being acknowledged

Post by mb » Sun Apr 08, 2007 6:17 am

Hello ..

Please purchase a license for further assistance from our side:
https://www.smartftp.com/buy.php

Thank you
Regards,
SmartFTP

thane
Posts: 10
Joined: Wed Apr 04, 2007 12:35 am

Re: Uploads not being acknowledged

Post by thane » Sun Apr 08, 2007 9:16 am

Your profile section is not letting me put the number in.
Just purchased a key, so assist.

Locked