Server Timeout and Internal Error

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LuckyN
Posts: 13
Joined: Wed Sep 20, 2006 6:49 am

Server Timeout and Internal Error

Post by LuckyN » Sun Oct 01, 2006 6:50 pm

Hi.

I thought I had sorted my problems my FTP has been running for a few days but sudently I am getting the error 10 Internal Error or 4 Server timeout. The log is show below. PLEASE HELP, I AM RUNNING BEHIND WITH A CUSTOMER PROJECT, AND I MADE THEM BUY SMARTFTP
[20061001 18:42:29] SmartFTP FTP Library v1.5.8.30
[20061001 18:42:29] Resolving host name "vwix.dhs.ca.gov"
[20061001 18:42:29] Connecting to 134.186.44.120 Port: 21
[20061001 18:42:29] Connected to vwix.dhs.ca.gov.
[20061001 18:42:31] 220-FTPSECRE IBM FTP CS V1R4 at MVSSY1.TEALE.CA.GOV, 18:42:14 on 2006-10-01.
[20061001 18:42:34] 220 Connection will not timeout.
[20061001 18:42:34] AUTH TLS
[20061001 18:42:35] 234 Security environment established - ready for negotiation
[20061001 18:42:35] Connected. Exchanging encryption keys...
[20061001 18:42:37] Session Cipher: 128 bit RC4
[20061001 18:42:37] TLS encrypted session established.
[20061001 18:42:37] PBSZ 0
[20061001 18:42:37] 200 Protection buffer size accepted
[20061001 18:42:37] USER ******
[20061001 18:42:38] 331 Send password please.
[20061001 18:42:38] PASS ******
[20061001 18:42:42] 230 HD02461B is logged on. Working directory is "HD02461B.".
[20061001 18:42:42] SYST
[20061001 18:42:48] 215 MVS is the operating system of this server. FTP Server is running on z/OS.
[20061001 18:42:48] Detected Server Type: MVS
[20061001 18:42:48] FEAT
[20061001 18:43:00] 211- Extensions supported
[20061001 18:43:01] SIZE
[20061001 18:43:01] AUTH TLS
[20061001 18:43:01] PBSZ
[20061001 18:43:01] PROT
[20061001 18:43:01] 211 End
[20061001 18:43:01] TYPE I
[20061001 18:43:02] 200 Representation type is Image
[20061001 18:43:02] REST 0
[20061001 18:43:05] 504 Restart not allowed with active security mechanism
[20061001 18:43:05] PWD
[20061001 18:43:12] 257 "'HD02461B.'" is working directory.
[20061001 18:43:12] SITE LRECL=11 BLOCKSIZE=4400 RECFM=FB
[20061001 18:43:24] 200 SITE command was accepted
[20061001 18:43:24] LIST
[20061001 18:43:24] 550 No data sets found.
[20061001 18:43:24] TYPE A
[20061001 18:43:25] 200 Representation type is Ascii NonPrint
[20061001 18:43:25] Client closed the connection.
[20061001 18:46:01] SmartFTP FTP Library v1.5.8.30
[20061001 18:46:01] Resolving host name "vwix.dhs.ca.gov"
[20061001 18:46:01] Connecting to 134.186.44.120 Port: 21
[20061001 18:46:01] Connected to vwix.dhs.ca.gov.
[20061001 18:47:01] Timeout (60s).
[20061001 18:47:01] 5
[20061001 18:47:01] Client closed the connection.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Server Timeout and Internal Error

Post by mb » Mon Oct 02, 2006 2:08 am

Internal Error
=========
I assume the internal error you mentioned happend here:
[20061001 18:43:25] 200 Representation type is Ascii NonPrint
[20061001 18:43:25] Client closed the connection.

Can you reproduce it or does it happen randomly?

Reconnect
=======
How do you reconnect to the server after the connection failed? We recommend to create a new FTPConnectionMTA/STA object instead of reusing the existing object.

Regards,
-Mat

LuckyN
Posts: 13
Joined: Wed Sep 20, 2006 6:49 am

Re: Server Timeout and Internal Error

Post by LuckyN » Mon Oct 02, 2006 4:41 am

Last edited by LuckyN on Mon Oct 02, 2006 7:56 am, edited 1 time in total.

mb
Posts: 12026
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Server Timeout and Internal Error

Post by mb » Mon Oct 02, 2006 7:57 am

The code looks fine. Nothing wrong with it. The problem seems to be more with the connection to the FTP server.

Regards,
SmartFTP

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