Win7 64 bit MSVCR100.dll missing (Backup Tool)

Locked
coopers98
Posts: 3
Joined: Tue Mar 02, 2010 4:18 pm

Win7 64 bit MSVCR100.dll missing (Backup Tool)

Post by coopers98 » Tue Mar 02, 2010 4:29 pm

I have recently installed 64 bit Windows 7 and had backed up my SmartFTP settings. When I run the Backup Tool to recover those settings that I backed up, I am presented with a box that displays:

The program can't start because MSVCR100.dll is missing from your computer. Try reinstalling the program to fix this problem.



Pointers?

mb
Posts: 12030
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Win7 64 bit MSVCR100.dll missing (Backup Tool)

Post by mb » Tue Mar 02, 2010 7:20 pm

Thank you. This has been fixed. The fix will be included in the next release.

coopers98
Posts: 3
Joined: Tue Mar 02, 2010 4:18 pm

Re: Win7 64 bit MSVCR100.dll missing (Backup Tool)

Post by coopers98 » Tue Mar 02, 2010 8:32 pm

When do you anticipate the next release? I'm hurting here not being able to get all of my saved settings back up and running.

mb
Posts: 12030
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Win7 64 bit MSVCR100.dll missing (Backup Tool)

Post by mb » Tue Mar 02, 2010 8:39 pm

Most likely in the next 24-48 hours. I apologize for your inconvenience.

mb
Posts: 12030
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Win7 64 bit MSVCR100.dll missing (Backup Tool)

Post by mb » Wed Mar 03, 2010 1:10 am

The fix is now available in the latest version (Build 1082):
https://www.smartftp.com/download

Regards,
Mat

coopers98
Posts: 3
Joined: Tue Mar 02, 2010 4:18 pm

Re: Win7 64 bit MSVCR100.dll missing (Backup Tool)

Post by coopers98 » Wed Mar 03, 2010 6:12 am

Worked perfectly, thanks!

GeraldArruda
Posts: 1
Joined: Tue Apr 27, 2010 10:57 am

Re: Win7 64 bit MSVCR100.dll missing (Backup Tool)

Post by GeraldArruda » Tue Apr 27, 2010 11:03 am

Wow that's impressevie. I'm just looking into getting smartftp and was doing some research. It's nice to see that a new version came out within 24 hours because 1 person had a problem. Now I'm definitely going to get smartftp.

MitchelNm
Posts: 1
Joined: Wed Oct 26, 2011 2:01 pm

Re: Win7 64 bit MSVCR100.dll missing (Backup Tool)

Post by MitchelNm » Wed Oct 26, 2011 2:20 pm

Hi, my SmartFTP worked just fine for a couple of months until I started getting this MSVCR100.dll missing error whenever I use it. The thing is that I can find the MSVCR100.dll file on my computer so it isn't missing at all...so I tried replacing it with another copy downloaded from a site that I found, but no luck...I suspect this has got to do with the path in windows that points this dll. In Micorsoft support page (http://support.microsoft.com/kb/188213) about another 'missing dll' error and in another support page it says that these kinds of errors might also occur when windows can’t find the path to a dll file. So I guess this is the problem that I'm having, but I don't know where and how to find that 'path' in windows that points the MSVCR100.dll and I'll appreciate it if you can instruct me how to find it.

mb
Posts: 12030
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Win7 64 bit MSVCR100.dll missing (Backup Tool)

Post by mb » Thu Oct 27, 2011 12:46 am

The SmartFTP setup automatically installs the dlls. Uninstall SmartFTP and then install the latest version: https://www.smartftp.com/download/
Last edited by mb on Thu Oct 27, 2011 1:18 am, edited 1 time in total.

Locked