Crash in every other edit and edits out of sync with server

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froamer
Posts: 15
Joined: Sat Apr 05, 2003 6:37 am

Crash in every other edit and edits out of sync with server

Post by froamer » Fri Mar 20, 2009 3:52 pm

Hi, I have a Pro license and recently upgraded the the latest public release after which every other file edit results in SmartFTP crashing with Vista reporting that the application has stopped . Following your forum advice I upgraded to the latest build and rebooted which did not help.

Also I have found that when I am able to edit, the file content is not the same as is on the server. This makes it impossible to trust SmartFTP which I am using to edit web projects.

System Info

+- System -----------------------------
Microsoft Windows Vista Business Edition
Service Pack 1 (Build 6001)

CPU Speed : 2161 MHz
Total Memory : 2045 MB
Free Memory : 908 MB

+- SmartFTP ---------------------------
Version : 3.0.1026.22
Time Stamp : 2009-03-17 21:21:06
Platform : x86
Id : 400065687
Days in use : 709

+- Application DLL --------------------
sfFTPLib.dll : 1.5.17.24
sfFavorites.dll : 1.0.22.22
sfFavoritesShellExtension.dll : 2.0.2.7
sfTransferQueue.dll : 1.0.19.22
sfFTPShellExtension.dll : 1.0.17.22
SmartFTPPS.dll : 3.0.1026.22

+- Language ---------------------------
SmartFTP.exe : 3.0.1026.22

+- Internet Explorer ------------------
Version : 7.0.6001.18000

+- Winsock ----------------------------
Winsock : 2.2


I hope you can help resolve this. Thanks in advance.

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Crash in every other edit and edits out of sync with server

Post by mb » Fri Mar 20, 2009 4:20 pm

>crashes
Please provide a crash dump:
https://www.smartftp.com/support/kb/how- ... f2594.html

>edit
Please provide a reproducible case.

Thank you.

froamer
Posts: 15
Joined: Sat Apr 05, 2003 6:37 am

Re: Crash in every other edit and edits out of sync with server

Post by froamer » Sat Mar 21, 2009 11:18 am

Last edited by froamer on Sat Mar 21, 2009 11:18 am, edited 1 time in total.

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Crash in every other edit and edits out of sync with server

Post by mb » Sat Mar 21, 2009 8:27 pm

Thank you. The bug should be fixed in the latest version:
https://www.smartftp.com/download

Regards,
Mat

deity
Posts: 41
Joined: Mon Jun 02, 2008 8:00 am

Re: Crash in every other edit and edits out of sync with server

Post by deity » Sat Mar 21, 2009 9:59 pm


froamer
Posts: 15
Joined: Sat Apr 05, 2003 6:37 am

Re: Crash in every other edit and edits out of sync with server

Post by froamer » Mon Mar 23, 2009 5:34 pm

Great, that fixed it - many thanks for the rapid response, much appreciated!

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