Renaming favourites crashes SmartFTP

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danifer
Posts: 47
Joined: Sat Mar 01, 2008 8:56 pm

Renaming favourites crashes SmartFTP

Post by danifer » Fri Mar 06, 2009 9:37 am

Hey Mat,

Renaming favourites crashes SmartFTP.

This _only_ happens from the Favourite Manager.
Renaming directly from the favourite menu works like it should.

Im running Vista Sp1 and SmartFTP 3.0.1.1026.13

Kind regards,
Daniel

dicks
Posts: 12
Joined: Tue Oct 11, 2005 3:15 pm

Re: Renaming favourites crashes SmartFTP

Post by dicks » Fri Mar 06, 2009 11:16 am

Take a look at the "Cannot edit favorites" post. Try an uninstall and re-install. Worked for me.
Last edited by dicks on Fri Mar 06, 2009 11:19 am, edited 1 time in total.

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Renaming favourites crashes SmartFTP

Post by mb » Fri Mar 06, 2009 3:21 pm


danifer
Posts: 47
Joined: Sat Mar 01, 2008 8:56 pm

Re: Renaming favourites crashes SmartFTP

Post by danifer » Sat Mar 07, 2009 10:29 am

the provided solution(s) do not work for me.

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Renaming favourites crashes SmartFTP

Post by mb » Sat Mar 07, 2009 8:04 pm

One of them should work. We didn't identify the problem yet but the following problems are known:

1. Problem: Orphaned desktop.ini
Solution: Try to rename/delete the Favorites folder

2. Problem: Corrupt registry
Solution: Delete the registry key at HKEY_CURRENT_USER\Software\SmartFTP

Regards,
Mat

danifer
Posts: 47
Joined: Sat Mar 01, 2008 8:56 pm

Re: Renaming favourites crashes SmartFTP

Post by danifer » Mon Mar 09, 2009 10:31 am

1. I found no desktop.ini (EDIT: yes, explorer was set to show both operating system files and hidden files at the moment for testing)

2. I did that several times. Also deleted the SmartFTP files, both the installation and configuration files.


Isn't it of some kind of importance that it works directly from the favourite menu but not from the favourite manager?

I see now that the favourite actually were renamed but instantly after that smartftp crashed.

One of them should work. We didn't identify the problem yet but the following problems are known:

1. Problem: Orphaned desktop.ini
Solution: Try to rename/delete the Favorites folder

2. Problem: Corrupt registry
Solution: Delete the registry key at HKEY_CURRENT_USER\Software\SmartFTP

Regards,
Mat
Last edited by danifer on Mon Mar 09, 2009 10:32 am, edited 1 time in total.

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