Problem Connecting to JScape SFTP Server

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TorOlav
Posts: 4
Joined: Thu Jan 08, 2009 1:07 pm

Problem Connecting to JScape SFTP Server

Post by TorOlav » Thu Jan 08, 2009 1:11 pm

Hi,

I've just downloaded the latest release of SmartFTP Client, but there seems to be a problem connecting to our JScape SFTP Server. I'm getting the following error message:

[codebox][12:12:08] Resolving host name "ftp.xxxx.com"

[12:12:08] Connecting to xxx.xxx.xx.xxx Port: 2222

[12:12:08] Incompatible SSH server running on host.

[12:12:08] Client closed the connection.

[12:12:08] Connect failed. Waiting to retry (30s)...

[/codebox]

Any idea?

Thanks,

Tor Olav

mb
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Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Problem Connecting to JScape SFTP Server

Post by mb » Thu Jan 08, 2009 7:07 pm

Install the latest version from here:
https://www.smartftp.com/download

Then post the complete log.

TorOlav
Posts: 4
Joined: Thu Jan 08, 2009 1:07 pm

Re: Problem Connecting to JScape SFTP Server

Post by TorOlav » Fri Jan 09, 2009 7:51 am


mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Problem Connecting to JScape SFTP Server

Post by mb » Fri Jan 09, 2009 8:34 am

Can you telnet to the server:
telnet.exe host 2222

and then send us the output you get from the server?

mb
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Re: Problem Connecting to JScape SFTP Server

Post by mb » Fri Jan 09, 2009 8:37 am

Also are you sure you are connecting to the correct port (SSH port and not FTP port).

TorOlav
Posts: 4
Joined: Thu Jan 08, 2009 1:07 pm

Re: Problem Connecting to JScape SFTP Server

Post by TorOlav » Fri Jan 09, 2009 9:03 am

Also are you sure you are connecting to the correct port (SSH port and not FTP port).


Yes I'm connecting to the correct port. I'm managing the SFTP Server myself.

The out put from telnet host 2222 is:

[codebox] Welcome to the
Landmark Graphics AS

FTP Server

Please Readme file for instructions

SSH-2.0-JSCAPE4.1.0.6
[/codebox]

mb
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Re: Problem Connecting to JScape SFTP Server

Post by mb » Fri Jan 09, 2009 10:12 pm

Thank you. The problem has been corrected in the latest version:
https://www.smartftp.com/download

TorOlav
Posts: 4
Joined: Thu Jan 08, 2009 1:07 pm

Re: Problem Connecting to JScape SFTP Server

Post by TorOlav » Sat Jan 10, 2009 12:42 pm


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