Cannot upload files by dragging from local to remote window

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9xb
Posts: 18
Joined: Thu Nov 23, 2006 8:58 am

Cannot upload files by dragging from local to remote window

Post by 9xb » Wed Jul 30, 2008 7:47 am

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 3 (Build 2600)

CPU Speed : 3192 MHz
Total Memory : 2038 MB
Free Memory : 1445 MB

+- SmartFTP ---------------------------
Version : 3.0.1021.7
Time Stamp : 2008-07-30 04:23:37
Platform : x86
Id : 400002812
Days in use : 417

+- Application DLL --------------------
sfFTPLib.dll : 1.5.13.40
sfFavorites.dll : 1.0.17.7
sfFavoritesShellExtension.dll : 1.0.1.13
sfTransferQueue.dll : 1.0.14.7
sfFTPShellExtension.dll : 1.0.12.7
SmartFTPPS.dll : 3.0.1021.7

+- Language ---------------------------
SmartFTP.exe : 3.0.1021.7

+- Internet Explorer ------------------
Version : 7.0.5730.11

+- Winsock ----------------------------
Winsock : 2.2


This used to work but stopped after a SmartFTP update a few months back - basically I can drag and drop files from the remote window to local no problems, but if I drag files from the local to remote windows (upload), nothing happens whatsoever. I can upload by highlighting the files, right clicking them and selecting "SmartFTP > Location" though.

Would appreciate some help on this one! Thanks.

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Cannot upload files by dragging from local to remote window

Post by mb » Wed Jul 30, 2008 7:53 am

Please enable the debug logs in SmartFTP as described here:
https://www.smartftp.com/support/kb/how- ... f2613.html

Then start SmartFTP and do the drag&drop operation which doesn't work.

Then send the logs to support at smartftp.com

Thank you
Regards,
SmartFTP

9xb
Posts: 18
Joined: Thu Nov 23, 2006 8:58 am

Re: Cannot upload files by dragging from local to remote window

Post by 9xb » Wed Jul 30, 2008 8:02 am

Thanks, that's now done.

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Cannot upload files by dragging from local to remote window

Post by mb » Wed Jul 30, 2008 1:30 pm

It's the same problem as here:
https://www.smartftp.com/forums/Unable-t ... 14939.html

There are some problems when drag&dropping from a network share. We are looking into it.

Regards,
Mat

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