SmartFTP Crash While Editing Favorites: Favorites Gone!

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mj
Posts: 7
Joined: Sat Jul 12, 2003 6:27 am

SmartFTP Crash While Editing Favorites: Favorites Gone!

Post by mj » Sat Jul 12, 2003 6:40 am

I was editing my Favorites in the Favorites Browser when SmartFTP suddenly crashed. I re-started SmartFTP and all my favorites are gone. Ironically, I was just about to back them up when that happened. What's the way to recover them? Please tell me there is a way...this is making me so angry! :evil:

I know they asked to send the system info as well as the license key, but I won't post them here for everyone to see. I am waiting for a Support Rep to contect me for that.

Louie
Posts: 337
Joined: Wed Sep 19, 2001 10:00 pm

Re: SmartFTP Crash While Editing Favorites: Favorites Gone!

Post by Louie » Sat Jul 12, 2003 6:50 am

Edit

Problem being handled via email!

mj
Posts: 7
Joined: Sat Jul 12, 2003 6:27 am

Re: SmartFTP Crash While Editing Favorites: Favorites Gone!

Post by mj » Sat Jul 12, 2003 6:58 am

But everyone will see my license info!!! I don't get that. Can I PM you my info instead?

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