Page 1 of 1

SFTP Failed to create session keys.

Posted: Wed Aug 24, 2011 12:50 pm
by woodmac
Hi,

I am getting the following from SmartFTP Pro client on Windows 2003 to Solaris 10 server.
FTP over SSH.
I am able to connect with Filezilla using same credentials.
Please advise.


[13:30:27] Connection attempt 2...
[13:30:27] Resolving host name "batman"
[13:30:27] Connecting to 10.1.128.14 Port: 22
[13:30:27] SSH-2.0-Sun_SSH_1.1.3
[13:30:27] Starting SSH session. Remote Id: "SSH-2.0-Sun_SSH_1.1.3"
[13:30:27] SSH protocol version reply. Client Id: SSH-2.0-SmartFTP
[13:30:27] Key Exchange Algorithm: diffie-hellman-group-exchange-sha1
[13:30:28] Server "ssh-rsa" host key fingerprint: 39:AE:CB:B2:4B:B4:FA:85:47:DC:95:DE:32:19:ED:D5
[13:30:28] Failed to create session keys.
[13:30:28] Client closed the connection.
[13:30:28] Connect failed. Error=0x80004005

[13:30:28] Waiting to retry (30s)...
[13:30:28] Socket Exception. Reason=0

Re: SFTP Failed to create session keys.

Posted: Wed Aug 24, 2011 1:02 pm
by mb
Try to install this hotfix for Windows 2003 SP2:
http://support.microsoft.com/kb/948963

Re: SFTP Failed to create session keys.

Posted: Fri Aug 26, 2011 3:19 pm
by woodmac
Hi

Thanks for the suggestion. I've tried this hotfix but it didn't resolve the issue.

Out of interest, this issue only seems to affect installs on Server 2003.

Do you have any other ideas?

Thanks
Lee

Re: SFTP Failed to create session keys.

Posted: Fri Aug 26, 2011 4:02 pm
by mb
We will provide a new version within the next few days.

Re: SFTP Failed to create session keys.

Posted: Tue Aug 30, 2011 12:08 am
by mb
The new build is available now. Please give it a try: https://www.smartftp.com/download/

Re: SFTP Failed to create session keys.

Posted: Mon Sep 19, 2011 9:54 am
by woodmac
We have confirmed the hotfix is installed and updated the SmartFTP client to 4.0.1210 but still not working.
Please advise.

Ross

Re: SFTP Failed to create session keys.

Posted: Mon Sep 19, 2011 10:57 am
by mb
Install the latest version of SmartFTP: https://www.smartftp.com/download/

Re: SFTP Failed to create session keys.

Posted: Wed Sep 21, 2011 10:38 am
by woodmac
This has resolved the issue - many thanks.

Lee