Duplicate files added to queue

crandall348
Posts: 2
Joined: Wed Jun 22, 2011 6:40 pm

Duplicate files added to queue

Post by crandall348 » Wed Jun 22, 2011 6:49 pm

I have a transfer set up in scheduler to upload to my FTP site at night. Instead of adding the file once to the queue, it adds 2 or 3 instances of the same scheduled file. Any suggestions as to why it is doing this?(Smart FTP pro version 4.0.1191.0)

mb
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Display name: Mat (SmartFTP)
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Re: Duplicate files added to queue

Post by mb » Wed Jun 22, 2011 7:28 pm

Each time the task is triggered the transfer queue item is added to the queue.

jsteiner
Posts: 7
Joined: Fri Jun 24, 2011 5:51 pm

Re: Duplicate files added to queue

Post by jsteiner » Fri Jun 24, 2011 6:25 pm

I have the same issue using the same version of SmartFtp (4.0.1191). Scheduled jobs will get added to the queue 3 times. Not cool.

mb
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Re: Duplicate files added to queue

Post by mb » Fri Jun 24, 2011 7:17 pm

Please tell us how to reproduce the problem. Are you using a file/folder monitor?
Last edited by mb on Fri Jun 24, 2011 7:40 pm, edited 1 time in total.

jsteiner
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Joined: Fri Jun 24, 2011 5:51 pm

Re: Duplicate files added to queue

Post by jsteiner » Fri Jun 24, 2011 7:34 pm

I have my jobs scheduled once a day, set to move, overwrite. Using all other default settings.

mb
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Re: Duplicate files added to queue

Post by mb » Fri Jun 24, 2011 7:41 pm

I'm unable to reproduce the problem. Are the 2-3 items added at the same time?

jsteiner
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Joined: Fri Jun 24, 2011 5:51 pm

Re: Duplicate files added to queue

Post by jsteiner » Fri Jun 24, 2011 7:55 pm

It would appear so from what I've seen - haven't been able to see the behavior right as the job is kicking off. There is another user on a different post that has a job running every minute with the issue. So would appear they are getting duped right away.

mb
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Re: Duplicate files added to queue

Post by mb » Wed Jun 29, 2011 1:08 am

Please try it with the latest version: https://www.smartftp.com/download/

jsteiner
Posts: 7
Joined: Fri Jun 24, 2011 5:51 pm

Re: Duplicate files added to queue

Post by jsteiner » Wed Jun 29, 2011 1:45 pm

The latest release did not fix the issue for me - still adding to the queue 3 times. I'd be more than happy to demonstrate over a screen sharing session if you would like.

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 3 (Build 2600)

CPU Speed : 2333 MHz
Total Memory : 1023 MB
Free Memory : 598 MB

+- SmartFTP ---------------------------
Version : 4.0.1200.0
Time Stamp : 2011-06-29 02:05:59
Platform : x86
Id : 400138903
Maintenance : 2012-06-16
Days in use : 8

+- Language ---------------------------
en-US

+- Internet Explorer ------------------
Version : 7.0.5730.11

mb
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Re: Duplicate files added to queue

Post by mb » Thu Jun 30, 2011 5:24 am

Could you try it with the latest build?
https://www.smartftp.com/download/

I'm really sorry for your inconvenience.

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