Crash when Unlocking Computer (XP SP2)

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L0cky
Posts: 1
Joined: Sat Sep 29, 2007 4:13 pm

Crash when Unlocking Computer (XP SP2)

Post by L0cky » Sat Sep 29, 2007 4:19 pm

SmartFTP crashes when the user unlocks their computer in Windows XP.

Steps to Reproduce:
1. Launch SmartFTP.
2. Press Ctrl+Alt+Delete.
3. Click 'Lock Computer'.
4. Enter your password.
5. Press Enter.

Result:
The standard XP crash dialogue appears with the message 'SmartFTP has encountered a problem...'. SmartFTP exits.


+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 2411 MHz
Total Memory : 2046 MB
Free Memory : 413 MB

+- SmartFTP ---------------------------
Version : 2.5.1006.21
Time Stamp : 2007-08-14 02:08:41
Platform : x86

+- Application DLL --------------------
sfFTPLib.dll : 1.5.9.29
sfFavorites.dll : 1.0.2.21
SmartHook.dll : 1.0.2.2

+- Language ---------------------------
SmartFTP.exe : 2.5.1006.21

+- Internet Explorer ------------------
Version : 6.0.2900.2180

+- Winsock ----------------------------
Winsock : 2.2

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Crash when Unlocking Computer (XP SP2)

Post by mb » Sat Sep 29, 2007 5:29 pm

Hello ..

Please install the latest version from:
https://www.smartftp.com/download

You need to provide more details on how to reproduce the problem. When SmartFTP crashes please submit the crash report to Microsoft.

Regards,
SmartFTP

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