Website bug

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craigw9292
Posts: 6
Joined: Mon Aug 13, 2007 2:54 am

Website bug

Post by craigw9292 » Fri Aug 17, 2007 3:47 am

Hi,

Every time I complete the purchase form and hit submit I get a "session timed out!" message and it deletes everything I entered.

thanks

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Website bug

Post by mb » Fri Aug 17, 2007 5:25 pm

Hello ...

We have reported the problem several times to Plimus. They always say their engineers will look into it. And you can guess the result.
I have got your email and forwarded it to Plimus. They hopefully contact you asap to assist you with the purchase.
Did you try a different Internet browser? e.g. FireFox?
I apologize for your inconvenience.

Thank you
Mat
Regards,
SmartFTP
Last edited by mb on Fri Aug 17, 2007 5:43 pm, edited 1 time in total.

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