Queue transfer : in the destination, nothing but folder "SFTPDROP"

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olivier.pons
Posts: 1
Joined: Wed Mar 07, 2007 10:10 am

Queue transfer : in the destination, nothing but folder "SFTPDROP"

Post by olivier.pons » Wed Mar 07, 2007 10:19 am

Sometimes (seldom), when I try to transfer the files, with the 'Q' option clicked, I drag'n drop from my ftp-source to my local folder destination and there's only a folder named SFTPDROP that is created.
The only way to get my transfer to work is to quit then re-launch Smartftp.
This is under WinXP SP2 / latest patches, 4Go RAM, 320 Gb hard drive, and the ftp is a local connexion (= very fast).
It just happened twice, but this is really annoying.
This problem does happen even with only one file.
Note : I'm always using the drag'n drop feature to transfer files, no other way.

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Queue transfer : in the destination, nothing but folder "SFTPDROP"

Post by mb » Wed Mar 07, 2007 12:19 pm

Is there any way you can reproduce the problem in a reasonable time span? If it only happens sporadically it's very hard to find a solution for it.

Regards,
-Mat

secarica
Posts: 3
Joined: Mon Apr 16, 2007 12:59 am

Re: Queue transfer : in the destination, nothing but folder "SFTPDROP"

Post by secarica » Mon Apr 16, 2007 1:11 am

I cannot transfer nothing from remote server to local desktop, because of the same SFTPDROP folder thing. The only way I found for transferring is to rightclick on the desired item and explicitly specify the download destination folder, but this is too annoying to be used.

I installed Smat FTP fresh on a fresh installed WinXP.
The file type is of no importance.
Passive or not makes no difference.
I noticed no problem in file uploading.

?

Cristi

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Queue transfer : in the destination, nothing but folder "SFTPDROP"

Post by mb » Mon Apr 16, 2007 8:46 am

Hello ..

The correct way to install SmartFTP is as following:
1. Install SmartFTP from
https://www.smartftp.com/download

2. It may be necessary to restart your computer

Regards,
SmartFTP

secarica
Posts: 3
Joined: Mon Apr 16, 2007 12:59 am

Re: Queue transfer : in the destination, nothing but folder "SFTPDROP"

Post by secarica » Mon Apr 16, 2007 6:13 pm

The problem has gone after system restart. I'm on a notebook and usually I don't shut down or restart the system until explicitly requested to do so.

As for file version, I downloaded it from this site less than 24 hours than my previous post. The file I have says version 2.5.1005.22 and the length is 3.779.120 bytes.

Thank you,
Cristi

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
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Re: Queue transfer : in the destination, nothing but folder "SFTPDROP"

Post by mb » Mon Apr 16, 2007 7:11 pm

Hello ..

For the CopyHook (SmartHook.dll) to work correctly the Windows Explorer (Explorer.exe) needs to be restarted. Unfortunately there is no other solution. Microsoft doesn't provide the necessary API to reload/refresh the CopyHook shell handlers.

Regards,
-Mat

W13
Posts: 2
Joined: Sun Jul 08, 2007 9:39 pm

Re: Queue transfer : in the destination, nothing but folder "SFTPDROP"

Post by W13 » Sun Jul 08, 2007 9:41 pm

I can confirm.

I just installed on Vista... and everytime I drag and drop a file from FTP onto my desktop, all I get is that SFTDROP folder (which is empty)

Code: Select all

+- System -----------------------------

Microsoft Windows Vista Home Premium Edition 

 (Build 6000)



CPU Speed		 : 1729 MHz

Total Memory	  : 1013 MB

Free Memory	   :  349 MB



+- SmartFTP ---------------------------

Version		   : 2.5.1006.6

Time Stamp		: 2007-06-30 00:31:40

Platform		  : x86



+- Application DLL --------------------

sfFTPLib.dll	  : 1.5.9.24

sfFavorites.dll   : 1.0.2.6

SmartHook.dll	 : 1.0.2.2



+- Language ---------------------------

SmartFTP.exe	  : 2.5.1006.6



+- Internet Explorer ------------------

Version		   : 7.0.6000.16473



+- Winsock ----------------------------

Winsock		   : 2.2

W13
Posts: 2
Joined: Sun Jul 08, 2007 9:39 pm

Re: Queue transfer : in the destination, nothing but folder "SFTPDROP"

Post by W13 » Sun Jul 08, 2007 10:02 pm

OK- I rebooted computer- and now it works.

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