Smart FTP Freezes on opening local folder

rp@hshs
Posts: 1
Joined: Wed Apr 19, 2006 1:02 pm

Smart FTP Freezes on opening local folder

Post by rp@hshs » Wed Apr 19, 2006 1:15 pm

Hi, Just a bug i came across with the latest update...

I had 995 version installed, saw there was an upgrade so i downloaded the upgrade and installed it...

When i started smart ftp it seemed to be OK, so i clicked the maximise screen icon and the program maximised and then froze.

Did an uninstall and reinstall and a restart and did same. Noticed that if local folder is not open it would connect to server ok, but as soom as i clicked the local folder icon it crashed...

I managed to figure out the problem for you though...

It seemed that in between installs, i'd installed internet explorer 7 beta 2 and it was this that caused the problem. I uninstalled ie7 and then restarted. Opened up smart ftp and it works fine...

Just thought i would let you know...

Best Wishes

Rick

currently running ok on following system spec:

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 2 (Build 2600)

CPU Speed : 2992 MHz
Total Memory : 1046604 KB
Free Memory : 512900 KB

+- SmartFTP ---------------------------
Version : 2.0.996.12
Time Stamp : 2006-04-16 12:25:06
Platform : x86

+- Application DLL --------------------
sfFTPLib.dll : 1.5.8.4
SmartHook.dll : 1.0.2.1

+- Language ---------------------------
SmartFTP.exe : 2.0.996.12

+- System DLL -------------------------
unicows.dll : 1.0.4018.0
shell32.dll : 6.00.2900.2869 (xpsp_sp2_gdr.060316-1512)
shlwapi.dll : 6.00.2900.2823 (xpsp_sp2_gdr.060106-1520)
comctl32.dll : 6.0 (xpsp_sp2_rtm.040803-2158)
riched20.dll : 5.30.23.1221
schannel.dll : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

+- Internet Explorer ------------------
Version : 6.0.2900.2180

+- Winsock ----------------------------
Winsock : 2.2

Aokromes
Posts: 1519
Joined: Wed Jun 05, 2002 9:37 am

Re: Smart FTP Freezes on opening local folder

Post by Aokromes » Wed Apr 19, 2006 2:07 pm

Hi, i have installed IE 7 beta 2 and for me works fine, no hang at all.

mb
Posts: 12030
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Smart FTP Freezes on opening local folder

Post by mb » Wed Apr 19, 2006 4:56 pm

Same here. No problem with the official IE7 Beta.

mcgrathmg
Posts: 2
Joined: Mon Apr 24, 2006 11:45 pm

Re: Smart FTP Freezes on opening local folder

Post by mcgrathmg » Mon Apr 24, 2006 11:48 pm

I have the same problem (SmartFTP freezes everytime I try to open a local folder) but I didn't install a new version of IE - all I did was install the latest build and register my copy.

Anyone help?

mb
Posts: 12030
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Smart FTP Freezes on opening local folder

Post by mb » Mon Apr 24, 2006 11:52 pm

The problem might be related to one of latest patches from Microsoft. Which turned out to cause some problems under some circumstances. A new patch to fix the problem will be released on the 25. April 2006 by Microsoft.

MS Patch MS06-015
http://www.networkworld.com/news/2006/0 ... urity.html

Workaround
http://blogs.technet.com/msrc/archive/2 ... 25311.aspx
Note: We have never tried this and it's absolutely no guarantee that the problem is related to this either. But the problem appeared after the patch has been released.

Very likely same problem here:
https://www.smartftp.com/forums/Smart-FT ... 10974.html

-Mat
Last edited by mb on Tue Apr 25, 2006 12:12 am, edited 1 time in total.

mcgrathmg
Posts: 2
Joined: Mon Apr 24, 2006 11:45 pm

Re: Smart FTP Freezes on opening local folder

Post by mcgrathmg » Tue Apr 25, 2006 12:50 am

I tried the workaround - no joy.

I'm not sure if it is related to the new windows update, smartftp seemed to be working fine before I upgraded it.



[...goes away... comes back]


Actually, maybe it is windows - I just tried CuteFTP and it is doing exactly the same thing...
Last edited by mcgrathmg on Tue Apr 25, 2006 12:51 am, edited 1 time in total.

baygins
Posts: 2
Joined: Tue Dec 05, 2006 11:33 pm

Re: Smart FTP Freezes on opening local folder

Post by baygins » Tue Dec 05, 2006 11:37 pm

I am also having the same problem. I checked the Microsoft patch, and it has been applied on my system (version 2). I also made sure that the registry key entries referred to by the above recommendations are in place.
I have IE 6 and Firefox2 installed on my system. This did not happen with the previous releases.

Code: Select all


+- System -----------------------------

Microsoft Windows XP Professional 

Service Pack 2 (Build 2600)



CPU Speed		 : 1828 MHz

Total Memory	  : 1046892 KB

Free Memory	   :  202176 KB



+- SmartFTP ---------------------------

Version		   : 2.0.1000.2

Time Stamp		: 2006-11-22 21:35:48

Platform		  : x86



+- Application DLL --------------------

sfFTPLib.dll	  : 1.5.8.38

SmartHook.dll	 : 1.0.2.1



+- Language ---------------------------

SmartFTP.exe	  : 2.0.1000.2



+- System DLL -------------------------

shell32.dll	   : 6.00.2900.2951 (xpsp_sp2_gdr.060713-0009)

shlwapi.dll	   : 6.00.2900.2995 (xpsp.060913-0019)

comctl32.dll	  : 6.0 (xpsp.060825-0040)

riched20.dll	  : 5.30.23.1221

schannel.dll	  : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)



+- Internet Explorer ------------------

Version		   : 6.0.2900.2180



+- Winsock ----------------------------

Winsock		   : 2.2


mb
Posts: 12030
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Smart FTP Freezes on opening local folder

Post by mb » Wed Dec 06, 2006 12:57 am

HanSooloo: What problem exactly. Please describe it in details. Thank you.

baygins
Posts: 2
Joined: Tue Dec 05, 2006 11:33 pm

Re: Smart FTP Freezes on opening local folder

Post by baygins » Wed Dec 06, 2006 1:49 pm


trappedatuf
Posts: 5
Joined: Thu Mar 08, 2007 6:21 am

Re: Smart FTP Freezes on opening local folder

Post by trappedatuf » Thu Mar 08, 2007 6:23 am

I am having the same EXACT problem!

I am using Windows XP SP2 and IE7 Release1 (7.0.5730.11) installed. It freezes up when I am starting the program most of the time and it has something to do with the local browser having issues.

I LOVE SmartFTP, please help me get it to work on my new computer... thanks! :-)

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