SmartFTP will not start - EVP_PKEY_get_raw_private_key

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EdRobichaud
Posts: 5
Joined: Sun Jul 31, 2011 3:58 pm

SmartFTP will not start - EVP_PKEY_get_raw_private_key

Post by EdRobichaud » Fri Jul 20, 2018 7:29 pm

After updating to ver 9.2601, the program will not start - see error msg below:

"The procedure entry point EVP_PKEY_get_raw_private_key could not be located in the dynamic link library D:\Program Files\SmartFTP Client\FTPlib.dll. "


Unable to contact support from inside program, as program will not run. Tried re-installing, but no help.

EdRobichaud
Posts: 5
Joined: Sun Jul 31, 2011 3:58 pm

Re: SmartFTP will not start

Post by EdRobichaud » Fri Jul 20, 2018 7:43 pm

OK, 3 reinstall & repairs got it to start & run

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
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Re: SmartFTP will not start

Post by mb » Wed Jul 25, 2018 9:11 pm

If anyone else faces the same problem:
- Uninstall
- Restart
- Install the latest version from the website

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