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Files are not moved after transfer

Posted: Mon Dec 05, 2016 1:50 pm
by petrzampach
Hi,
I can create a scheduled task, I can also set up the favorite connection so it moves the files.
After successful transfer it makes COPY of the files but doesn't delete them from the original location.
The files are stuck in the Transfer Queue with the sleep icon and after ten seconds it copies the files to the back up folder but they are still kept in the original folder.
I have tried to run as admin, the files are not read only, etc.
the screen is here:
Image

Re: Files are not moved after transfer

Posted: Mon Dec 05, 2016 4:33 pm
by mb
menu: File - Help - Request Support

Re: Files are not moved after transfer

Posted: Tue Dec 06, 2016 8:45 am
by petrzampach
Hmm, that is not helpful at all..
I am evaluating the product for my company and id does 99% of what we need, except the small little thing, but I am not gonna buy it unless it's working 100%.
But in order to get the help to get it working I need to buy it.
Please, help me figure it out.
Thanks
Petr

Re: Files are not moved after transfer

Posted: Tue Dec 06, 2016 8:17 pm
by mb
Please install the latest version:
https://www.smartftp.com/download

Re: Files are not moved after transfer

Posted: Wed Dec 07, 2016 12:08 pm
by petrzampach
It works!! It does exactly what we need, thank you, we will buy it soon!
Excellent support!
Petr