Stops Monitoring Files!

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wellit
Posts: 3
Joined: Thu Mar 10, 2016 4:37 pm

Stops Monitoring Files!

Post by wellit » Thu Mar 10, 2016 5:09 pm

We have several tasks setup under SmartFTP Scheduler to Monitor various files for changes. These tasks have been working for a long time. For some reason over the last few months, SmartFTP will just stop monitoring the files.  At first, I thought it was in need of a reboot, but it's happened again after the reboot.
 
The server has been up 12 days, and SmartFTP has stopped monitoring the files on 3/3 and 3/4 (Last Run Time) 6 - 7 days ago. So it will monitor the files, see the change and perform the ftp upload for a few days, and then just stop.
 
The problem is that these files need to be uploaded when the change happens, not a week later when someone is yelling at me about it.
 
If I simply click the 'Run' button for the task it will see the file has changed and perform the upload just fine. But then it never automatically runs. 
 
 
Under Settings > Queue, Options:
On Application Start is set to 'Remember Last Queue State'
On Queue Complete is set to 'Idle'
 
 
Any ideas?
 
Thank you.
 
 
 
+- System -----------------------------
Name                : Microsoft(R) Windows(R) Server 2003, Standard Edition
Version             : 5.2.3790 Service Pack 2
CPU Speed           : 2300 MHz
Architecture        : x86
Total Memory        : 2047 MB
Free Memory         : 1322 MB
UserName            : autojob
Machine Id          : b4e9eb7b-b020-418f-92f1-c5a43956814e
 
+- SmartFTP ---------------------------
Version             : 5.0.1364.0
Time Stamp          : 2015-04-15 05:40:24
Platform            : x86
Id                  : 388328
License Id          : 400163390
Maintenance         : 2016-04-03T19:05:26
Days in use         : 2570
 
+- Language ---------------------------
en-US
 

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
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Re: Stops Monitoring Files!

Post by mb » Thu Mar 10, 2016 5:36 pm

Version 5 has reached EOL and is no longer supported. Please try it with SmartFTP 7 on a modern OS.
Last edited by mb on Thu Mar 10, 2016 9:07 pm, edited 1 time in total.

wellit
Posts: 3
Joined: Thu Mar 10, 2016 4:37 pm

Re: Stops Monitoring Files!

Post by wellit » Thu Mar 10, 2016 10:51 pm

Well that's awesome. Why does it say we have maintenance until 4/3/2016?
 
If we upgrade, is there a way to get a copy of the logins/passwords for the Favorites? Nobody has these anymore.

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Stops Monitoring Files!

Post by mb » Thu Mar 10, 2016 10:56 pm

>Favorites
Yes, you can simply copy the .xml files from %appdata%\SmartFTP\Client 2.0
 
>Scheduled task
But you have to recreate the scheduled tasks in version 7.
Last edited by mb on Thu Mar 10, 2016 10:57 pm, edited 1 time in total.

wellit
Posts: 3
Joined: Thu Mar 10, 2016 4:37 pm

Re: Stops Monitoring Files!

Post by wellit » Fri Mar 11, 2016 12:04 am

Thank you!
 
I did Export the Tasks and Import them again, then made a change to the files, and it seemed to automatically kick off. I will monitor to see if that may have jump started them. I will be sure to copy the appdata folder for SmartFTP. :)

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