Help - Edit panel shows at 300% after upgrade. Cannot change to 100%

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Nicole Brooke
Posts: 2
Joined: Thu Dec 03, 2015 2:08 am

Help - Edit panel shows at 300% after upgrade. Cannot change to 100%

Post by Nicole Brooke » Thu Dec 03, 2015 2:13 am

Please help! My Smart FTP suddently stopped working and said I had 0 days left to activate when i tried to open it. I went and downloaded the latest version and applied my licence and it works again, but when i edit a file (and i use this for my live editing) the text is HUGE and is stuck at 300%. Selecting 100% does nothing. it just remains huge preventing me from working. Please help!!
 
 
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mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
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Re: Help - Edit panel shows at 300% after upgrade. Cannot change to 100%

Post by mb » Thu Dec 03, 2015 3:30 am

We are unable to reproduce the issue you are having. Try to delete the registry settings:
https://www.smartftp.com/support/kb/how ... f2625.html

Nicole Brooke
Posts: 2
Joined: Thu Dec 03, 2015 2:08 am

Re: Help - Edit panel shows at 300% after upgrade. Cannot change to 100%

Post by Nicole Brooke » Sun Dec 06, 2015 9:52 pm

Unfortunatly this did not resolve my issue.
Any other suggestions??

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Help - Edit panel shows at 300% after upgrade. Cannot change to 100%

Post by mb » Mon Dec 07, 2015 3:19 pm

We have identified and corrected the issue. We will provide a new build in the next days. We apologize for your inconvenience.
Last edited by mb on Mon Dec 07, 2015 11:52 pm, edited 1 time in total.

R0ss
Posts: 9
Joined: Wed May 03, 2006 1:14 am

Re: Help - Edit panel shows at 300% after upgrade. Cannot change to 100%

Post by R0ss » Fri Dec 11, 2015 10:37 am

Having the same problem here, any idea when the new build will be available? Thanks.

mb
Posts: 12029
Joined: Thu Oct 11, 2001 1:24 pm
Display name: Mat (SmartFTP)
Contact:

Re: Help - Edit panel shows at 300% after upgrade. Cannot change to 100%

Post by mb » Sat Dec 12, 2015 1:59 pm

The new version is available now:
https://www.smartftp.com/download

R0ss
Posts: 9
Joined: Wed May 03, 2006 1:14 am

Re: Help - Edit panel shows at 300% after upgrade. Cannot change to 100%

Post by R0ss » Sat Dec 12, 2015 4:46 pm

Great, installed it and the editor is back to 100% zoom again. Thanks.

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