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550 Delete operation failed.


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#1 jimfitzger

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Posted 15 February 2005 - 02:17 PM

Occassionally when I go to delete pdf files from sub folders on my site I get the following message: 550 Delete operation failed.
Any ideas?

#2 mb

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Posted 16 February 2005 - 09:57 AM

Please post your license key id for premium support.

Regards,
-Mat
SmartFTP.com

#3 jimfitzger

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Posted 16 February 2005 - 02:10 PM

Where do you want me to post my ID? Not here where anyone could copy it?

#4 mb

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Posted 16 February 2005 - 03:38 PM

You don't have the permissions to delete the file on the remote server. It may have several reasons:
- file is locked because somebodey is reading/writing from it
- insufficient user privileges

The best way to solve the problem is to contact your web hosting provider.

Regards,
-Mat
SmartFTP.com




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