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Not loading my new file on my web page


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#1 tindi

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Posted 15 May 2004 - 04:53 AM

I am a new user to smartftp I have downloaded it and paid the license but when I ask it to overwrite a file it says it does so but it does not appear on the webpage. Help

#2 mb

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Posted 16 May 2004 - 12:14 AM

Dear tindi ...

Please post the log of your FTP session. Right-click into the logview, select Save As...from the context menu.

Please dont forget to post your license key number id.

Thanks.

Regards,
-Mat

#3 tindi

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Posted 16 May 2004 - 02:43 AM

License ID 400005380
Resolving host name www.emmanuelosb.org...
Connecting to (www.emmanuelosb.org) -> IP: 66.113.246.71 PORT: 21
Connected to (www.emmanuelosb.org) -> Time = 235ms
Socket connected waiting for login sequence.
220-
220-Welcome to emmanuelosb.org!
220-
220 localhost FTP server (Version wu-2.6.1(1) Thu Nov 29 17:55:46 CST 2001) ready.
USER emmanuelosb
331 Password required for emmanuelosb.
PASS (hidden)
230 User emmanuelosb logged in.
SYST
215 UNIX Type: L8
FEAT
500 'FEAT': command not understood.
REST 100
350 Restarting at 100. Send STORE or RETRIEVE to initiate transfer.
REST 0
350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer.
PWD
257 "/home/emmanuelosb" is current directory.
TYPE A
200 Type set to A.
PASV
227 Entering Passive Mode (66,113,246,71,253,109)
Opening data connection IP: 66,113,246,71,253,109 PORT: 64877.
LIST -aL
150 Opening ASCII mode data connection for /bin/ls.
2241 bytes received successfully. (2.19 KB/s) (00:00:01).
226 Transfer complete.
PASV
227 Entering Passive Mode (66,113,246,71,5,158)
Opening data connection IP: 66,113,246,71,5,158 PORT: 1438.
STOR contact.htm
150 Opening ASCII mode data connection for contact.htm.
8776 bytes sent successfully. (8.57 KB/s) (00:00:01).
226 Transfer complete.
PASV
227 Entering Passive Mode (66,113,246,71,5,158)
Opening data connection IP: 66,113,246,71,5,158 PORT: 1438.
LIST -aL
150 Opening ASCII mode data connection for /bin/ls.
2241 bytes received successfully. (2.19 KB/s) (00:00:01).
226 Transfer complete.

#4 mb

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Posted 16 May 2004 - 10:22 PM

There are a few possible reasons for this problem.

1. Your uploading the file to wrong directory on the remote server.

2. When accessing the file with your browser the file is read from the local browser cache. Solution: Go to IE -> Options and Empty the Temporary Internet Files cache.

3. When accessing the file/page with your browser its cached by a proxy which is physically between your client and the remote server. Solution: Wait a few days till the content on the proxy is expired. Or try to force a reload with holding the shift or control key while pressing the refresh button in your browser (internet explorer).

I hope this helps.

-Mat
SmartFTP.com

#5 tindi

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Posted 16 May 2004 - 11:03 PM

Thank you I did discover that I had another directory. It worked and all is well :)