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Unable to use supplied license key for SmartFTP


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#1 smilden

smilden
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Posted 09 January 2004 - 07:08 PM

After purchasing SmartFTP I was provided with a license key file. After applying the key as either a file or from the clipboard, SmartFTP does not recognize it as a valid license. Everytime I start SmartFTP, it asks for me to purchase the software. This is very annoying since I have paid for this product. Please help if possible.

License Key w/o Signature:
-----BEGIN KEY-----
ID: 00002025
User: Scott Mildenberger
Company: Accenture
Email: scott.mildenberger@dbpr.state.fl.us
Version: 1.0
Number: 1

#2 mb

mb

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Posted 12 January 2004 - 08:14 AM

Hello ..

I've resent the license key to your email address. Including instructions how to use it.

Regards,
-Mat
SmartFTP.com

#3 smilden

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Posted 12 January 2004 - 02:36 PM

I have installed the new license and all seems to be fine. Thanks for the quick support.