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Blank Tabs on the taskbar


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#1 timfrost

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Posted 06 January 2004 - 09:05 PM

Every time I start SmartFTP two blank tabs appear permanently on my taskbar. Attempting to close them brings up a warning that Explorer is not responding, and ignoring this indeed kills Explorer. The tabs appear to be harmless, but eat up real estate on my taskbar. If I close and reopen SmartFTP the two tabs remain but no more tabs appear.
Any suggestions as to how to get rid of them?

+- System -----------------------------

Microsoft Windows 2000 Professional
Service Pack 2 (Build 2195)

CPU Speed : 2193 MHz
Total Memory : 1047536 KB
Free Memory : 623776 KB

+- SmartFTP ---------------------------

Version : 1.0.980.1
Time Stamp : 2003-12-13 01:25:08

+- Application DLL --------------------

controls.dll : 1.6.980.1
ftpapi.dll : 2.0.980.1
language.dll : 1.0.980.1
reseng.dll : 1.3.980.1
smarthook.dll : 1.0.2.1

+- System DLL -------------------------

shell32.dll : 5.00.3315.2902
shlwapi.dll : 5.00.3315.1000
comctl32.dll : 5.81
riched20.dll : 5.30.23.1205
schannel.dll : 5.00.2195.2922

+- Internet Explorer ------------------

Version : 5.00.3315.1000

+- Winsock ----------------------------

Winsock : 2.2

#2 mb

mb

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Posted 07 January 2004 - 04:58 AM

The problem is very likely not related to SmartFTP.

You can delete the SmartFTP registry key to see if it helps.

-Mat
SmartFTP.com

#3 timfrost

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Posted 07 January 2004 - 04:14 PM

Temporarily deleting the registry entry made no difference. However I tracked the problem down to a corrupted shortcut link file. Thanks for the quick response.[/quote]