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A crash is occuring on Win2k3


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#1 destrkta

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Posted 03 September 2003 - 10:24 AM

+-- OS --------------------------------------------
PlatformID = 2
Version = 5.2.3790

+-- SmartFTP --------------------------------------
Version = 1.0.978.5
Build Date = 2003-08-07 22:05:04

+-- Crash -----------------------------------------
Time Stamp = 20030903200527
hWnd = 0x0 (0)
nMsg = 0x0 (0)
wParam = 0x0 (0)
lParam = 0x0 (0)

Window Class = ''
Window Title = ''

Exception Code = 0xC0000005 (Access Violation)
Exception Flags = 0x0 (0)
Additional Exceptions = no
Address of Exception = 0x4762B1 (4678321)
Number of additional parameters = 2
Parameter[0] = 0x0 (0)
Parameter[1] = 0xC (12)

Call Stack:

0x004762b1 0x77f45241 0x00475160 0x

System INFO
Microsoft Windows Server 2003 Server
(Build 3790)

CPU Speed : 1200 MHz
Total Memory : 1047536 KB
Free Memory : 809340 KB

+- SmartFTP ---------------------------

Version : 1.0.978.5
Time Stamp : 2003-08-07 22:05:04

+- Application DLL --------------------

controls.dll : 1.6.978.5
ftpapi.dll : 2.0.978.5
language.dll : 1.0.978.5
reseng.dll : 1.3.978.5
smarthook.dll : 1.0.2.1

+- System DLL -------------------------

shell32.dll : 6.00.3790.0 (srv03_rtm.030324-2048)
shlwapi.dll : 6.00.3790.0 (srv03_rtm.030324-2048)
comctl32.dll : 6.0 (srv03_rtm.030324-2048)
riched20.dll : 5.31.23.1218
schannel.dll : 5.2.3790.0 (srv03_rtm.030324-2048)

+- Internet Explorer ------------------

Version : 6.0.3790.0

+- Winsock ----------------------------

Winsock : 2.2

it seems to have something to do with rdclip.exe as this crashes as before, seems this is used to catch copy/pastes and releveate it with clip board.

#2 Louie

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Posted 03 September 2003 - 10:58 AM

Hello,

Please install the latest development build, to confirm
the crash doesn't exist on the latest developer code.

Bug-Report Read Me.

#3 destrkta

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Posted 03 September 2003 - 11:06 AM

+-- OS --------------------------------------------
PlatformID = 2
Version = 5.2.3790

+-- SmartFTP --------------------------------------
Version = 1.0.978.12
Build Date = 2003-08-28 03:09:26

+-- Crash -----------------------------------------
Time Stamp = 20030903210251
hWnd = 0x0 (0)
nMsg = 0x0 (0)
wParam = 0x0 (0)
lParam = 0x0 (0)

Window Class = ''
Window Title = ''

Exception Code = 0xC0000005 (Access Violation)
Exception Flags = 0x0 (0)
Additional Exceptions = no
Address of Exception = 0x476C01 (4680705)
Number of additional parameters = 2
Parameter[0] = 0x0 (0)
Parameter[1] = 0xC (12)

Call Stack:

0x00476c01 0x77f45241 0x00475ac0 0x77e4a990

happens pretty much as soon as i load up the dev build now, funny thing i didn't mention b4 is that the program is still continuing to run in the background and transferring data.

#4 mb

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Posted 03 September 2003 - 01:40 PM

Pleaes give us enough information on how to reproduce the problem. The crash dump alone doesn't help much in most cases.

Thanks.
-Mat

#5 destrkta

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Posted 04 September 2003 - 12:06 AM

thats the thing i'm not doing anything it i'll open up the terminal connection and i'll notice that the crash has occured though program is still running in background(numbers ticking over) all it is doing at the time is running through the queue that i have setup.