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SmartFTP Crash While Editing Favorites: Favorites Gone!

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#1 mj

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Posted 12 July 2003 - 06:40 AM

I was editing my Favorites in the Favorites Browser when SmartFTP suddenly crashed. I re-started SmartFTP and all my favorites are gone. Ironically, I was just about to back them up when that happened. What's the way to recover them? Please tell me there is a way...this is making me so angry! :evil:

I know they asked to send the system info as well as the license key, but I won't post them here for everyone to see. I am waiting for a Support Rep to contect me for that.

#2 Louie

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Posted 12 July 2003 - 06:50 AM


Problem being handled via email!

#3 mj

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Posted 12 July 2003 - 06:58 AM

But everyone will see my license info!!! I don't get that. Can I PM you my info instead?