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Problem that started with build .973


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#1 Guy

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Posted 13 February 2003 - 11:42 AM

I recently (a few days ago) updated smartftp from build .970 to .973

Since this update, When I upload a text file from the local browser to the remote server, it sometimes works, and sometimes the system hangs.

other programs still work ok, mdm.exe is stuck in memory, and if I kill both mdm.exe and smartftp.exe I can re-launch smartftp and continue working.

This is quite bothersome, of course.

This has not happen before my upgrade.

There were no other system changes.

I work with a hebrew enabled windows NT workstation
This is the system information as listed in smartftp:

+- System -----------------------------

Microsoft Windows NT Workstation
version 4.0 Service Pack 6 (Build 1381)

CPU Speed : 601 MHz
Total Memory : 261556 KB
Free Memory : 137608 KB

+- SmartFTP ---------------------------

Version : 1.0.973.1

+- Application DLL --------------------

Controls.dll : 1.6.973.1
FTPAPI.dll : 2.0.973.1
Language.dll : 1.0.973.1
ResEng.dll : 1.3.973.1

+- System DLL -------------------------

shell32.dll : 4.00
shlwapi.dll : 6.00.2800.1106
comctl32.dll : 5.81
riched20.dll : 5.30.23.1200
schannel.dll : 5.00.1877.6

+- Internet Explorer ------------------

Version : 6.0.2800.1106

+- Winsock ----------------------------

Winsock : 2.2

#2 mb

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Posted 13 February 2003 - 04:36 PM

Please try it with the latest developer build, and let us know if it fixes the problem. Thanks.

http://www.smartftp....get/SFTPDev.exe

#3 markrose

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Posted 15 February 2003 - 08:34 AM

I just upgraded tonight and I've noticed that after 10-12 up/downloads the system will hang on me - I can force quit and restart but it's a drag - before upgrading it had been rock solid! I'll also try the developer build and let you know.

Keep up the most exxcellent work!

- M.

#4 markrose

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Posted 15 February 2003 - 04:59 PM

I tried the develop build but the same thing keeps happening. Can I get a copy of a previous build in an archive someplace?

- Mark

Here's the info dump from SmartFTP:

+- System -----------------------------

Microsoft Windows 2000 Professional
Service Pack 1 (Build 2195)

CPU Speed : 494 MHz
Total Memory : 261616 KB
Free Memory : 55468 KB

+- SmartFTP ---------------------------

Version : 1.0.974.1
Time Stamp : 2003-02-14 01:46:49

+- Application DLL --------------------

Controls.dll : 1.6.974.1
FTPAPI.dll : 2.0.974.1
Language.dll : 1.0.974.1
ResEng.dll : 1.3.974.1

+- System DLL -------------------------

shell32.dll : 5.00.3103.1000
shlwapi.dll : 6.00.2600.0000
comctl32.dll : 5.81
riched20.dll : 5.30.23.1203
schannel.dll : 5.00.2195.1163

+- Internet Explorer ------------------

Version : 6.0.2600.0000

+- Winsock ----------------------------

Winsock : 2.2

#5 Guy

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Posted 16 February 2003 - 07:31 AM

I just instaled the developer build, The problem still occurs.

Can I get an older version somewhere ?

Do you need more help tracking the problem down ?

#6 mb

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Posted 16 February 2003 - 05:26 PM

Hi ..

The 971 can be obtained from:
http://www.smartftp....ducts/SmartFTP/

Hmm does it happen all the time? With uploads only?

-Mat

#7 tomaocha

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Posted 18 February 2003 - 05:10 PM

same problem,

it used to be fine ... and then .. I upgraded to .973

system info :

+- System -----------------------------

Microsoft Windows 2000 Server
Service Pack 2 (Build 2195)

CPU Speed : 863 MHz
Total Memory : 523568 KB
Free Memory : 251352 KB

+- SmartFTP ---------------------------

Version : 1.0.973.1

+- Application DLL --------------------

Controls.dll : 1.6.973.1
FTPAPI.dll : 2.0.973.1
Language.dll : 1.0.973.1
ResEng.dll : 1.3.973.1

+- System DLL -------------------------

shell32.dll : 5.00.3502.4718
shlwapi.dll : 6.00.2600.0000
comctl32.dll : 5.81
riched20.dll : 5.30.23.1205
schannel.dll : 5.00.2195.2922

+- Internet Explorer ------------------

Version : 6.0.2600.0000

+- Winsock ----------------------------

Winsock : 2.2

#8 tomaocha

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Posted 18 February 2003 - 05:15 PM

Hello,

as far as I'm concerned,
no, it does not happen all the time, I would say 1/10

for the pervious .971 version : I saw a rel971.cab ... How shoud I install it ?

Bye.

#9 epp_b

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Posted 18 February 2003 - 05:33 PM

Just extract the files from the CAB archive to your SmartFTP program directory (typically, c:program filessmartftp)

#10 Guy

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Posted 19 February 2003 - 07:17 AM

Well, I've been working with build .971 over the last few days..

The problem simply went away.

Please let me know if any need any more assistance to track down the problem.

#11 Jeevaka

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Posted 26 February 2003 - 09:14 AM

I got the same problem with 973 as well as the dev build and switched back to 971 after reading this message thread.

I have the hunch that the problem happens after the upload when the application try to refresh the file list window. And that it happens when the number of files to be listed is high (say > 200). Yesterday I got an error message which referred to a window handle (hWnd) but I did not take any screen grabs at that time. When I continue it gave me "Dr Watson" and exited.

Hope this helps.

Jeevaka




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