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I have a new windows 8.1 PC and Smart ftp keeps timing out


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#1 Larry Schumacher

Larry Schumacher
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Posted 06 December 2013 - 12:27 AM

I just purchased a new windows 8.1 PC and I downloaded the latest 64 bit download and it keeps timing out on the reading the root directory.  I downloaded the same onto a windows 7 machine that is being replaced, and it runs fine.  Is there an issue with the client on a windows 8.1 machine.   Or is there a solution as to why it will not connect while reading the root directory.  I have uninstalled rebooted and re installed nothing seems to help I just keep getting this in the log.

Path successfully resolved to root

reading directory root

Time out 60s

ssh channel closed by client

I have let it try several times and it still will not read the directory

 



#2 mb

mb

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Posted 06 December 2013 - 12:56 AM

SmartFTP works fine on Windows 8.1. Please contact support and send the logs: menu: Help->Request Support




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