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Application Error - 0xc000007b


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#1 YouBringOnTheLulz

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Posted 09 January 2013 - 08:57 PM

After downloading the latest version of SmartFTP, I have been getting an 0xc000007b error since. After uninstalling, reinstalling, clearing the registry, finding the dll culprits (mfc110u.dll or ieshims.dll), I still have not gotten it to work. I am running the latest Windows 7 64bit.



#2 mb

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Posted 09 January 2013 - 09:00 PM

Can you provide a crash dump?
https://www.smartftp...orts-f2594.html

We can also assist you in getting the dump (contact support by email).

#3 YouBringOnTheLulz

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Posted 09 January 2013 - 09:38 PM

http://www.mediafire...6co6tjodg8f04ow



#4 mb

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Posted 09 January 2013 - 09:42 PM

The crash is the F:\Program Files\AVAST Software\Avast\snxhk64.dll. Uninstall the Avast software and then try again.

Is that the only crash dump you get?

#5 YouBringOnTheLulz

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Posted 09 January 2013 - 10:01 PM

Yes it's the only dump file it gave me. uninstalled Avast but it sadly still gave me the same application error.



#6 mb

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Posted 09 January 2013 - 11:44 PM

Please post the new dump. Does the avast file still exist?
F:\Program Files\AVAST Software\Avast\snxhk64.dll

#7 YouBringOnTheLulz

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Posted 10 January 2013 - 02:01 AM

Yes the file is not present. 

 

http://www.mediafire...k4x65ydv7xusvms



#8 mb

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Posted 10 January 2013 - 03:21 AM

Thank you but there is nothing meaningful in the crash dump. Can you try to get a dump using Visual Studio?
https://www.smartftp...udio-f2645.html




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