Article 2653 reads;
How To request technical support
- Install the latest version of SmartFTP
- Go to the menu: Help - Request Support
Where do I find Help - Request Support link? Al Barrs e-mail firstname.lastname@example.org
All that I see at http://smartftp.com/support/kb/2653 is the following;
Where is the Help - Request Support link so I can get help?
I have a problem logging into my SmartFTP Client Program ever since I paid for it!
I need SmartFTP Client e-mail address so that I can send screen saves showing my log in problem.
I have contacted my ISP Webmaster and the FTP Webpage that I am attempting to log into is working using my Mozilla Firefox browser, Windows XP Home Edition, but my log in Username and Password does not work in in my SmartFTP Client.