Jump to content


Photo

Problem with server windows

windows

  • Please log in to reply
8 replies to this topic

#1 E3smartftp

E3smartftp
  • Members
  • 5 posts

Posted 28 November 2011 - 12:01 PM

hi to all,

we have a problem to upload file into windows server. We have the latest version of Smart FTP correctly licensed (4.0 Build 1225 - Home edition).

We have imported all settings from filezilla client. We can log in correctly into all FTP but when we log in into windows server (active mode) we can log in correctly but we cannot do nothing (upload, make folder, rename files).

We don't have ISA server as we read here:
http://www.smartftp....nied-f2556.html

Obviously with filezilla using the same FTP account we can make folder, upload and rename files and folder correctly.
We have also tried to recreate the account but still nothing.

Below you can find the error log when we try to rename a file or upload something:
RENAME


UPLOAD


Does anyone can help us please ?

Thanks in advance,


Gianmarco

#2 mb

mb

    Developer

  • Administrators
  • 11528 posts
  • Gender:
    Male
  • Location:
    Worldwide

Posted 28 November 2011 - 08:43 PM

Please post the complete error log.

#3 E3smartftp

E3smartftp
  • Members
  • 5 posts

Posted 29 November 2011 - 03:32 PM

this is the error log:

[16:11:26] Risoluzione del nome host "xx.xxx.xxx.xx"

[16:11:26] Connessione a xx.xxx.xxx.xx Porta: 21

[16:11:26] Connesso a xx.xxx.xxx.xx.

[16:11:26] 220 Microsoft FTP Service

[16:11:26] USER xxx_xxxxxx

[16:11:26] 331 Password required for xxx_xxxxxx.

[16:11:26] PASS (nascosto)

[16:11:26] 230 User logged in.

[16:11:26] SYST

[16:11:26] 215 Windows_NT

[16:11:26] Rilevato tipo di server: Windows NT

[16:11:26] RTT: 9.650 ms

[16:11:26] FEAT

[16:11:26] 211-Extended features supported:

[16:11:26]  LANG EN*

[16:11:26]  UTF8

[16:11:26]  AUTH TLS;TLS-C;SSL;TLS-P;

[16:11:26]  PBSZ

[16:11:26]  PROT C;P;

[16:11:26]  CCC

[16:11:26]  HOST

[16:11:26]  SIZE

[16:11:26]  MDTM

[16:11:26]  REST STREAM

[16:11:26] 211 END

[16:11:26] OPTS UTF8 ON

[16:11:26] 200 OPTS UTF8 command successful - UTF8 encoding now ON.

[16:11:26] Rilevato software server: Microsoft IIS FTP Service

[16:11:26] PWD

[16:11:26] 257 "/" is current directory.

[16:11:26] CWD /xxx_xxxxxx

[16:11:26] 250 CWD command successful.

[16:11:26] PWD

[16:11:26] 257 "/xxx_xxxxxx" is current directory.

[16:11:26] TYPE A

[16:11:26] 200 Type set to A.

[16:11:26] PASV

[16:11:26] 227 Entering Passive Mode (xx,xxx,xxx,xx,xxx,xx).

[16:11:26] Apertura connessione dati a xx.xxx.xxx.xx Porta: 51794

[16:11:26] LIST -aL

[16:11:26] 150 Opening ASCII mode data connection.

[16:11:26] 242 byte trasferiti. (Sconosciuto/s) (0 ms)

[16:11:26] 226 Transfer complete.

[16:11:26] MDTM index.html

[16:11:26] 213 20111117112458

[16:11:26] Compensazione ora locale: 3600 secondi (1.0 ore)

[16:11:33] CWD /

[16:11:33] 250 CWD command successful.

[16:11:33] PWD

[16:11:33] 257 "/" is current directory.

[16:11:33] PASV

[16:11:33] 227 Entering Passive Mode (xx,xxx,xxx,xx,xxx,xx).

[16:11:33] Apertura connessione dati a xx.xxx.xxx.xx Porta: 51795

[16:11:33] LIST -aL

[16:11:33] 150 Opening ASCII mode data connection.

[16:11:33] 489 byte trasferiti. (31,8 KB/s) (15 ms)

[16:11:33] 226 Transfer complete.

[16:11:37] CWD /xxx_xxxxxx

[16:11:37] 250 CWD command successful.

[16:11:37] PWD

[16:11:37] 257 "/xxx_xxxxxx" is current directory.

[16:11:37] PASV

[16:11:37] 227 Entering Passive Mode (xx,xxx,xxx,xx,xxx,xx).

[16:11:37] Apertura connessione dati a xx.xxx.xxx.xx Porta: 51796

[16:11:37] LIST -aL

[16:11:37] 150 Opening ASCII mode data connection.

[16:11:37] 1430 byte trasferiti. (93,0 KB/s) (15 ms)

[16:11:37] 226 Transfer complete.

[16:11:44] RNFR /xxx_xxxxxx/gioca_subito.gif

[16:11:44] 550 Access is denied.



#4 mb

mb

    Developer

  • Administrators
  • 11528 posts
  • Gender:
    Male
  • Location:
    Worldwide

Posted 29 November 2011 - 06:19 PM

I cannot find any problems in the log other than that you have no permissions to rename a file.

#5 E3smartftp

E3smartftp
  • Members
  • 5 posts

Posted 02 December 2011 - 11:05 AM

with filezilla I can edit the files, but not with SmartFTP, why?

permissions are the same.

#6 mb

mb

    Developer

  • Administrators
  • 11528 posts
  • Gender:
    Male
  • Location:
    Worldwide

Posted 02 December 2011 - 12:29 PM

Please send the uncensored log to our technical support. And don't forget to include the error message.
http://www.smartftp....support/kb/2653

#7 E3smartftp

E3smartftp
  • Members
  • 5 posts

Posted 06 December 2011 - 09:58 AM

Hi Mr. MB,

we have opened a support incident from our client. Unfortunately your message is filtered by our mail server.
This is the error log:
X-Amavis-Alert: BAD HEADER SECTION MIME error: error: part did not end with expected boundary

Maybe some other server can block this email so, please, have a look to your script in order to verify if everything is correct.

BTW, we have recover this email from our quarantine and we have sent an email to your support.
We hope to solve this issue faster in order to use your ftp client.
Thanks in advance for your support,


Leonardo

#8 mb

mb

    Developer

  • Administrators
  • 11528 posts
  • Gender:
    Male
  • Location:
    Worldwide

Posted 06 December 2011 - 10:11 AM

Thank you. We have fixed the problem with the mime boundary.

And we have also answered your support ticket (it's a permission problem on the server side).

#9 E3smartftp

E3smartftp
  • Members
  • 5 posts

Posted 06 December 2011 - 12:04 PM

Hi MB,

finally solved! Thanks for your support, we don't know why but during the import seems that the folder switch to the other one.
We have changed manually the folder with the correct folder listed in filezilla and everythign works fine. In the other folder we can see everything but we cannot modified nothing.
Thanks a lots for your time,


Leonardo





Also tagged with one or more of these keywords: windows

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users