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Crashes when downloading from FTP connections

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#1 gjones

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Posted 27 November 2011 - 01:51 PM

I am using SmartFTP Professional (latest build) on Windows 7 (64 bit).

I can connect to FTP sites perfectly OK and upload to them. I can edit files on those sites - all fine...!

However, if I try to download from an FTP site to my PC then SmartFTP just crashes.

I can upload but not download.

This is a repeatable error and happens on different FTP connections and servers. In other words it is not related to a single server or connection.

I can download from those sites and connections using alternative FTP software, so it is a SmartFTP issue it seems.

I have uninstalled and reinstalled - but the problem persists (even when I remove all evidence of SmartFTP from my computer and registry, performing a clean installation).

Any ideas...?

#2 mb

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Posted 27 November 2011 - 08:57 PM

Please contact us at support at smartftp.com for a debug session. Thank you.

#3 mb

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Posted 19 December 2011 - 02:36 AM

This might actually be caused by this product:
http://www.smartftp....dows-f2655.html





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