Scheduled Delete keeps retrying
Posted 28 October 2011 - 11:16 AM
I'm evaluating the free SmartFTP at the moment with a view to using it on one of our production projects, however and I'm having a problem with a scheduled Delete job.
The job goes into the Transfer Queue OK but it just sits there with a status of e.g. 'Retry at 12:02:46', and time updates every 30 seconds.
Double-clicking on the queue entry gives the following:
[12:01:45] Operation Begin
[12:01:45] Resolving source path.
[12:01:45] SIZE timelinetest
[12:01:46] 550 Can't check for file existence
[12:01:46] Operation End
I can manually delete the file through the remote browser window.
Is there anything that I might have missed in the setup of the scheduled task? The XML export of the job is:
<name>get from businessdynamite</name>
Posted 28 October 2011 - 11:21 AM
This looks wrong.
Try to create a new schedule for a delete item.
Posted 28 October 2011 - 12:02 PM
Thanks for the quick reply.
The <path>timelinetest</path> refers to the directory on the FTP server whose contents I want to delete - isn't that a legitimate setting? What do you think it should look like?
I'm wondering if you're referring to the 'destination' component of the xml file - that's there because I previously set up a 'move' task, which had the same problems, and in the process of narrowing down onto the issue I changed the task to a 'delete'.
Anyway, I created a new delete task from scratch and the same problem occurs. Here is the xml file for the new task:
Thanks again for your help.
Posted 28 October 2011 - 12:17 PM
Posted 28 October 2011 - 01:19 PM
Ah, that's a shame that help is only available for licensed customers. I was hoping to be able to evaluate the product before I bought it.
Do you know if there any documentation on how to set up a delete & move scheduled jobs so I can check my setup? I had a look in the Knowledge Base but couldn't see anything.
Posted 28 October 2011 - 01:54 PM
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