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license key failed to upload


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#1 jonny ross

jonny ross
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Posted 28 August 2011 - 11:05 AM

hi,

i have recently changed computers, i was previously using smartftp 32 bit, i am now using 64 bit on windows 7.

i retrieved my license from your website, and i have tried automatically configuring and manual importing, both fail and my client is still showing as unregistered?

please help

many thanks
jonny

#2 mb

mb

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Posted 28 August 2011 - 03:25 PM

Please contact our sales department (sales@) for assistance.

#3 jonny ross

jonny ross
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Posted 29 August 2011 - 08:41 AM

thanks