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Connection fails after 30 seconds or so


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#1 MartyNZ

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Posted 23 August 2011 - 11:18 PM

SmartFTP client 4.0.1209.0 x64 on Window 7 x64

When connecting to my remote ftp server SmartFTP makes the connection starts to download the files I need and then stops after about 30 seconds.

I have no such problem from the same server using x.

Any idea what the issue is or where I start troubleshooting?

cheers
MartyNZ

#2 mb

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Posted 24 August 2011 - 12:42 AM

Post the log from the remote browser and the transfer queue.

#3 MartyNZ

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Posted 30 August 2011 - 09:37 PM

[09:32:06] SmartFTP v4.0.1209.0
[09:32:09] Resolving host name "..."
[09:32:09] Connecting to ... Port: 21
[09:32:09] Connected to ....
[09:32:09] 220 Microsoft FTP Service
[09:32:09] USER ...
[09:32:10] 331 Password required for ....
[09:32:10] PASS (hidden)
[09:32:10] 230-This is the Welcome message
[09:32:10] 230 User logged in.
[09:32:10] SYST
[09:32:10] 215 Windows_NT
[09:32:10] Detected Server Type: Windows NT
[09:32:10] RTT: 28.594 ms
[09:32:10] FEAT
[09:32:10] 211-Extended features supported:
[09:32:10] LANG EN*
[09:32:10] UTF8
[09:32:10] AUTH TLS;TLS-C;SSL;TLS-P;
[09:32:10] PBSZ
[09:32:10] PROT C;P;
[09:32:10] CCC
[09:32:10] HOST
[09:32:10] SIZE
[09:32:10] MDTM
[09:32:10] REST STREAM
[09:32:10] 211 END
[09:32:10] OPTS UTF8 ON
[09:32:10] 200 OPTS UTF8 command successful - UTF8 encoding now ON.
[09:32:10] Detected Server Software: Microsoft IIS FTP Service
[09:32:10] PWD
[09:32:10] 257 "/" is current directory.
[09:32:10] CWD /...
[09:32:10] 250 CWD command successful.
[09:32:10] PWD
[09:32:10] 257 "/..." is current directory.
[09:32:10] TYPE A
[09:32:10] 200 Type set to A.
[09:32:10] PORT 192,168,0,100,45,45
[09:32:10] 200 PORT command successful.
[09:32:10] LIST -aL
[09:32:10] 125 Data connection already open; Transfer starting.
[09:32:10] 226 Transfer complete.
[09:32:10] 2599 bytes transferred. (317 KB/s) (8 ms)
[09:32:10] MDTM 403-3.gif
[09:32:10] 213 20110118051634
[09:32:10] Time zone offset: 43200 seconds (12.0 hours)
[09:32:41] NOOP
[09:32:41] 200 NOOP command successful.
[09:33:11] NOOP
[09:33:11] 200 NOOP command successful.
[09:33:41] NOOP
[09:33:41] 200 NOOP command successful.
[09:34:12] NOOP
[09:34:12] 200 NOOP command successful.
[09:34:42] NOOP
[09:34:42] 200 NOOP command successful.
[09:35:13] NOOP
[09:35:13] 200 NOOP command successful.

#4 mb

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Posted 31 August 2011 - 03:29 AM

Post the log from the transfer queue: double click the file in the transfer queue window.




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