Jump to content


Photo

Key license issue


This topic has been archived. This means that you cannot reply to this topic.
1 reply to this topic

#1 dfugate

dfugate
  • Members
  • 1 posts

Posted 01 July 2011 - 06:55 PM

I've used smart ftp for quite a while.I had work done on my computer and now it says my "trial" version is used up. So I purchased the premium addition. I received the key. When I click the button on smart ftp (the one that said my trail was up) that say enter key, it wants a file, which I go to the file downloaded once I purchased it. It immediately says "Failed".

Help, this is driving me crazy.

Dave F.

#2 mb

mb

    Developer

  • Administrators
  • 11521 posts

Posted 01 July 2011 - 06:57 PM

Please install the latest version of SmartFTP from here:
http://www.smartftp.com/download/

Then activate SmartFTP with the "automatic license key setup". You can get the link to this license key setup setup from the license key email sent to you.