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Can't drag and drop from or to SmartFTP


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#1 bjawnie

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Posted 25 June 2011 - 02:12 PM

I just downloaded and installed SmartFTP to a new computer running Windows 7 on a MacBook pro with Boot Camp.

I am able to download and upload via SmartFTP using the context menu or the filemenu, but not when I try to drag and drop. For instance if I try to upload a file from the desktop, I get the access denied cursor when I move the cursor to SmartFTP.

I use SmartFTP each day at work on a computer with Windows XP, and it works like a dream.

#2 mb

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Posted 25 June 2011 - 05:00 PM

Please post the system information from the menu: Help->About "System Information" dialog.

#3 bjawnie

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Posted 25 June 2011 - 09:48 PM

+- System -----------------------------
Microsoft Windows 7
Service Pack 1 (Build 7601)

CPU Speed : 1995 MHz
Total Memory : 2047 MB
Free Memory : 936 MB

+- SmartFTP ---------------------------
Version : 4.0.1199.0
Time Stamp : 2011-06-25 00:42:49
Platform : x86
Id : 400051671
Maintenance : 2012-03-01
Days in use : 1

+- Language ---------------------------
en-US

+- Internet Explorer ------------------
Version : 9.0.8112.16421

#4 mb

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Posted 26 June 2011 - 09:46 AM

Thank you. I'm unable to reproduce the problem here.