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Duplicate files added to queue


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#1 crandall348

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Posted 22 June 2011 - 06:49 PM

I have a transfer set up in scheduler to upload to my FTP site at night. Instead of adding the file once to the queue, it adds 2 or 3 instances of the same scheduled file. Any suggestions as to why it is doing this?(Smart FTP pro version 4.0.1191.0)

#2 mb

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Posted 22 June 2011 - 07:28 PM

Each time the task is triggered the transfer queue item is added to the queue.

#3 Josh Steiner

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Posted 24 June 2011 - 06:25 PM

I have the same issue using the same version of SmartFtp (4.0.1191). Scheduled jobs will get added to the queue 3 times. Not cool.

#4 mb

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Posted 24 June 2011 - 07:17 PM

Please tell us how to reproduce the problem. Are you using a file/folder monitor?

#5 Josh Steiner

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Posted 24 June 2011 - 07:34 PM

I have my jobs scheduled once a day, set to move, overwrite. Using all other default settings.

#6 mb

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Posted 24 June 2011 - 07:41 PM

I'm unable to reproduce the problem. Are the 2-3 items added at the same time?

#7 Josh Steiner

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Posted 24 June 2011 - 07:55 PM

It would appear so from what I've seen - haven't been able to see the behavior right as the job is kicking off. There is another user on a different post that has a job running every minute with the issue. So would appear they are getting duped right away.

#8 mb

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Posted 29 June 2011 - 01:08 AM

Please try it with the latest version: http://www.smartftp.com/download/

#9 Josh Steiner

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Posted 29 June 2011 - 01:45 PM

The latest release did not fix the issue for me - still adding to the queue 3 times. I'd be more than happy to demonstrate over a screen sharing session if you would like.

+- System -----------------------------
Microsoft Windows XP Professional
Service Pack 3 (Build 2600)

CPU Speed : 2333 MHz
Total Memory : 1023 MB
Free Memory : 598 MB

+- SmartFTP ---------------------------
Version : 4.0.1200.0
Time Stamp : 2011-06-29 02:05:59
Platform : x86
Id : 400138903
Maintenance : 2012-06-16
Days in use : 8

+- Language ---------------------------
en-US

+- Internet Explorer ------------------
Version : 7.0.5730.11

#10 mb

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Posted 30 June 2011 - 05:24 AM

Could you try it with the latest build?
http://www.smartftp.com/download/

I'm really sorry for your inconvenience.

#11 Josh Steiner

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Posted 05 July 2011 - 02:48 PM

This is now fixed. Thanks!

Josh