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#1 Matt Conley

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Posted 14 June 2011 - 01:03 PM

I have a folder that contains 1347 files. When I view the folder with the SmartFTP client 4.0.1140.0 it only displays 1023 files. When I move some of those 1347, the other files are displayed in the SmartFTP client - but again, only up to 1023 files. Is there a setting or something that is limiting the number of files that I can see with the SmartFTP client?

#2 mb

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Posted 14 June 2011 - 01:13 PM

Please post the log from the remote browser. Most likely your server only returns 1023 items in the directory listing.

#3 Matt Conley

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Posted 14 June 2011 - 01:41 PM

[07:26:54] SmartFTP v3.0.1037.0
[07:26:54] Resolving host name "192.168.30.14"
[07:26:54] Connecting to 192.168.30.14 Port: 22
[07:26:54] SSH-2.0-CerberusFTPServer_4.0
[07:26:54] Starting SSH session. Remote Id: "SSH-2.0-CerberusFTPServer_4.0"
[07:26:54] SSH protocol version reply. Client Id: "SSH-2.0-SmartFTP"
[07:26:56] Computing session key.
[07:26:56] Key Exchange Algorithm: diffie-hellman-group-exchange-sha256
[07:26:56] Key exchange completed.
[07:26:56] Host Key Algorithm: ssh-rsa
[07:26:56] Client to Server Encryption: aes128-cbc
[07:26:56] Server to Client Encryption: aes128-cbc
[07:26:56] Session MAC: hmac-sha1
[07:26:56] Client to Server Compression: none
[07:26:56] Server to Client Compression: none
[07:26:56] Authentication request. Method: "none"
[07:26:56] Server supported authentications: password
[07:26:56] Authentication request. Method: "password"
[07:26:56] User authentication successful.
[07:26:56] SSH session established.
[07:26:56] Connected to 192.168.30.14.
[07:26:56] RTT: 0.403 ms
[07:26:56] SFTP protocol version 6
[07:26:56] Detected Server Software: Unknown
[07:26:56] Resolving path "/mm".
[07:26:56] Path successfully resolved.
[07:26:56] Reading directory "/mm".
[07:26:56] 101426 bytes transferred. (6.44 MB/s) (15 ms)
[07:26:56] Directory listing complete.

#4 mb

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Posted 14 June 2011 - 01:54 PM

Install the latest version and try again:
http://www.smartftp.com/download/

#5 Matt Conley

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Posted 14 June 2011 - 02:23 PM

Thanks for helping.

However, installing version 4.0.1191.0 did not solve the problem - SmartFTP is only showing 1023 files in the directory still.

#6 Matt Conley

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Posted 15 June 2011 - 09:44 PM

Is this being investigated?

#7 mb

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Posted 15 June 2011 - 09:48 PM

It seems that the server only returns the first 1023/1024 files. This is probably something that can be changed on the server side.

#8 Matt Conley

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Posted 15 June 2011 - 11:03 PM

I'm not sure what that means - if I use other FTP clients they display all of the files. Windows server has some setting to only show 1023 files to SmartFTP clients?

#9 mb

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Posted 16 June 2011 - 05:43 AM

Please provide a test account on the mentioned server. You can send the information to our support email address.