Jump to content


Photo

"Download..." and "Download To" not working


This topic has been archived. This means that you cannot reply to this topic.
4 replies to this topic

#1 StR@ng3r

StR@ng3r
  • Members
  • 2 posts

Posted 10 June 2011 - 10:53 PM

Hello when I try to download a file by either chosing "download to" or "download" from the context menu or from the "file" option in the menu bar NOTHING HAPPENS. The transfer does not start and the file is not added to the queue. The only way for me to download a file with SmartFTP is to drag it into the transfer queue window".

I am using Win7x64 and the latest version of SmartFTP.

#2 mb

mb

    Developer

  • Administrators
  • 11521 posts

Posted 10 June 2011 - 10:55 PM

We are unable to reproduce this problem but it has been reported by another user as well.

#3 mb

mb

    Developer

  • Administrators
  • 11521 posts

Posted 10 June 2011 - 11:56 PM

If you are interested we can do a debug session where a developer can directly look at the problem on your computer. If you are interested please send an email to support. Thank you.

#4 StR@ng3r

StR@ng3r
  • Members
  • 2 posts

Posted 11 June 2011 - 12:35 AM

It used to work perfectly fine before. But now I have reinstalled windows and it has been like this since then.
Sure, we can do that. What's the support's email address?

#5 mb

mb

    Developer

  • Administrators
  • 11521 posts

Posted 11 June 2011 - 02:27 AM

support @ domain